Conrad's Tire Express & Total Car Care

Autumn Fadenholz _{on Google}

Mar 7th, 2024

Excellent customer service thank you so much again!

Seth Voelker _{on Google}

Feb 12th, 2024

Made a reservation the day before and dropped my car off at 9AM. Just needed an oil change. Worker asked what time I needed it done by and I said 3. Waited until 4 to pick my car up and the desk worker said they had not even started it yet. Why take any appointments at this point? Most frustrating part is the store closes at 5, when did they plan on even getting to my oil change? The last hour of the day? Or was it just not going to get done?

Bryan McManus _{on Google}

Feb 4th, 2024

Most of my experiences have been good. They try to up-sell as any place would but don't push to much and seem to not recommend completely unnecessary services.

Paul Sims _{on Google}

Mar 12th, 2024

At first I just needed a wheel alignment after replacing my outer tie rods. During video inspection they discover an issue with my CVS axle on the passenger side. I had been hearing a clunking sound. So I soon returned a week later to have the axle replaced, only to find out that my Rack and pinion was shot, and that was the major issue that was causing troubles and the clunking. So the job changed from the axle ( which just has a small tear but not throwing grease) to the Rack and Pinion, and they not only did Tyrone worked with me, He gave me a great price on the job. As this was basically a walk in I was happy they were able to fit me in, and after the visual and discovery they arranged a ride home for me, and later called me to let me know They wouldn't be able to finish that night but in the morning. I was perfectly fine with this news as I said it was a walk in and they were very helpful. And when I called the next day they had it waiting for me to pick up.
And now my car drives smoother and without the clunking. Now just have to save up to do the axle and get a few more things done.