Jackson's Complete Auto Care

Every time I've taken my car to Jackson's they do an excellent job and are highly professional. Best customer service I've experienced around town.
Mar 17th, 2024

I'm new to Eugene. Moved here from Illinois in June 2023. Sometime this winter I hit a pothole. My car started having vibrations. I knew I had broken motor Mount(s). Went to another to another repair shop first and paid $325.00 to learn what I already knew without any repair work being done. I can't afford that, being on a fixed income. Jackson's employees are knowledgeable, courteous, and were a pleasure to deal with. Thanks to Dakota and Josh for helping me.
Mar 2nd, 2024

Bob and Team at Jackson's are wonderful. I appreciate their honesty and integrity in their communication. Especially that they let me know what needs to be done now, and what work is on the horizon so I can budget accordingly. They work they've done on my cars has been great . I have referred my employees to Jackson's, too, and they have been treated great. I recommend Jackson's for all of your auto repair needs.
Feb 16th, 2024

I was impressed by the service I received here at Jacksons Complete Auto Care. The staff was courteous, knowledgeable, and kept me informed about the progress of my cars repairs.
Feb 15th, 2024

They force diagnostic charges even when they dont diagnose anything. That is a scam. Period. No excuses. Quit scamming people you scumbags. A few years back I asked them to replace a wire in my driver side door that was severed. It controlled my window and had been replaced a few months back with an improper connector. Jacksons insisted I pay for diagnostics. I told them they aren't diagnosing anything, I need this wire replaced. They replied with, that's not how it works. We have to diagnose it. I ended up paying their stupid diagnostic fee and they replaced the wire. That's predatory business tactics, and a scam in fewer words. They should be boycotted.
Feb 13th, 2024