1st Call Plumbing

1st Call Plumbing was extremely helpful, consideration, and communicative with me during an ice storm when I had a pipe burst. Their work was efficient and affordable. I very much appreciate you all!
Mar 15th, 2024

Nobody Better than Doug Shin and 1st Call.
Mar 5th, 2024

Due to a severe winter freeze, I had a pipe burst. Full on waterfall in my basement. Doug came out within a day and fixed the problem on a weekend! I called several plumbers who were days out even for an appointment or wanted to charge double for an emergency. The price was far less than I expected for a weekend appointment in an ice storm. 1st call came highly recommend and I am happy to recommend them to anyone!
Feb 6th, 2024

Great service, friendly, fast, well priced. Came during an ice storm. Highly recommend :)
Jan 16th, 2024

Had a great experience with Doug and Lainie today! I never thought I'd be saying that about a plumber but they are that good. Had some issues with low hot water flow in my shower after my water heater had gotten replaced by seller's contractor, right before I bought my home. I was told by that contractor that I'd need to replace the pipes to fix the issue after replacing the cartridge didn't help I then had worked through my home warranty company to get a plumber to check it out and he said I'd need to replace the valve for $1650. This was after charging $375 as their minimum service fee, to blow air in the valve to try to unclog it, which didn't work. He also said I'll most likely need to replace some pipes. Luckily I had come across everyone's great reviews for 1st Call! I contacted them and they were so responsive, and kept me updated with scheduling. Then when they came out to give me an estimate for the valve or pipe replacement as recommended by the previous plumbers, Doug was just such an experienced plumber, he decided to try a couple other things first. He was able to clear the debris that was stuck in the valve, no need for replacing anything!! And this was him without even all his tools or work truck, as they were just doing estimates that day! He is like a Macgyver of plumbing and I was so impressed with how he was able to solve this so well when two other plumbers went straight to " you'll have to replace your pipes". Lainie was so kind, and a great presence. I loved that they were going out together on the estimates, just gave me a warm hearted family vibe that is hard to beat. All n all they only charged me their regular service call fee, so instead of costing me thousands!! Their wonderful service was only $220. They have a loyal customer from here on out. thanks so much you two!!
Feb 27th, 2024