H&R Block

Grant Bartone _{on Google}

Apr 19th, 2023

Pam may be great for simple W-2 returns, but look elsewhere if you trade stocks and have wash sales, or have anything more complex, and do not skimp on the extra audit-protection fee! My trouble with IRS letters late last year when I learned for a reply letter that the e-filing totals differed from my printed copy. Luckily, another branch agreed to my demand to amend my returns at no cost due to the errors, and I'm still waiting to see if they'll reimburse my overdue interest fee. Overall an enraging PITA and I will definitely look elsewhere going forward.
UPDATE 4/22: I called to file a complaint after their response below requesting compensation which I later followed-up on after no call back and learned that my claim had been closed without any resolution. I also have yet receive any reimbursement of my overdue interest fee.

Suzi Farrow _{on Google}

Apr 18th, 2023

Super great tax prep service, convenient and professional and the value is worth every penny!

Millard Ingraham _{on Google}

Dec 30th, 2021

My return was prepared professionally for a reasonable fee. I particularly wish to commend H&R Block tax professional Pamela Ezell for taking extra effort in explaining reasons my taxes .increased for 2021.

Rachel Wear _{on Google}

Dec 27th, 2021

After seeing all the positive reviews that involve Pam, I was excited that when I made my appointment it turned out to be with her. She was awesome! I've always had a solid experience at H&R Block, in a variety of cities around the country, but I think my best one ever was the other day with Pam. She's friendly, easy to talk to, and knows her business. There were some complexities, and so to help maximize my return, she figured it one way and then said now I want to try this. She punched in a few more numbers, and doubled my refund. Everyone owes me money instead of the other way around. I really appreciated her answering all my questions about what I should do to make it easier for next year, based on variables, possibilities, and random ideas. I will be booking with her again for as long as possible. The only other employee I saw while I was there was at the front desk, and they were very friendly and helpful. I guess I probably won't meet anyone else who prepares taxes there, because like many of you, I'm stuck on Pam!

Raphael Heller _{on Google}

May 16th, 2021

It was super easy, I like easy