Ciocca Automotive

Amazing place for purchasing and servicing your car. I recommend Jade at Audi Allentown. He is very knowledgeable and helpful!
Jan 17th, 2024

They call stealership I went to the ciocca dealer in Allentown pa to do an estimate and the ripped my engine apart and the put it in my trunk on my car
Aug 14th, 2023

The service dept of Flemington Subaru and there communication was one of the worst-case experiences in my over 40 years of driving and going to dealerships. I did send 2 emails explaining my concerns without any reply but I did get 2 text messages about giving a review. Well here is my review... hope you are happy.
Jul 25th, 2023

Scheduled an appointment for security updates on my 2013 hyundai elantra in Quakertown. I was informed of several recalls dating back to 2015. Doing a history on the vehicle it was purchased and all the services were done at ciocca Quakertown. When I asked about how this could happen I was insulted and told I was wrong that this wouldn't happen. But yet all the recalls were done on 08/08/2023(have the paperwork) and they were who informed me of the recalls. Two of the recalls could have possibly caused an accident. Yes ciocca I did my research, so at purchase a little over 4mo ago I was lied to when told the vehicle was 100%. Turns out it wasn't. Six or more recalls, two of which were dangerous, several running lights are out that I didn't know they even existed,($39 a piece to install cost is about $8 ea and 10min per to install on most 5min each on 2 to install). About an hour for all of them and want to charge me just short of $300.. All of this should have been done prior to my purchase. Almost $13K for this and I quote, we will not sell you an unsafe vehicle. This is what I was told the day I bought it and it came with new inspection stickers, so this tells me that their mechanic missed a few things including the AC not working. Will I return for any future purchases or services, I don't think so. No honor or respect in this company only money.
Jul 24th, 2023

Purchased the 2022 Forester Wilderness from Ciocca of Pleasantville 12/17/2022. It was an ok experience. Once purchased I never had a call or any contact concerning the purchase. Nothing. Not even to let me know my tags were in. One the 31 of December had a minor fender bender , someone bumped my passenger front and rear door with their tire. The ciocca promise. Was told by collision experts to bring car in for insurance repair on Jan 31. Told 5 to 7 business days for repair. Mind you did not take rental through our insurance. We were never kept informed on the status of vehicle. We called on numerous occasions to no one answering the phone. Well after 3 weeks and one day go and get the car its finally done. We go and pick up the car. My husband drives it home and says as he was coming up the driveway the tire light came on. Mind you 35 minutes home from dealer. I say wow thats weird. I go out and look which light it is. And I have 800 extra miles on odometer from when I dropped it off. The vehicle had 1642 when dropped off. Now 2410. Isnt that a great promise. Who drove my car?
Jan 28th, 2023