Sunset Grille

Mar 23rd, 2024

We ordered food to go. Our food was super soggy and small portions. We stopped by to get our food at the bar, drinks were healthy and reasonable. Facility was nice and clean, staff was kind. When we called to order, the person who answered the phone must have forgotten about us and never came back to get our order. We hung up after 10 minutes and ordered online.
Mar 17th, 2024

Feb 11th, 2024

Weve been coming to Sunset for more than 20 years. The customer service has gone way down. Tonight we saw at least two tables get up and walk out due to lack of service. It took at least 5 minutes to be greeted. There were only two servers on a Saturday night for the entire restaurant and neither had any get up and go. There was no manager in sight, no hostess to greet the patrons. There are obviously problems with management and service. When we walked out at 6:30pm, multiple people were waiting for tables when the restaurant was just about empty at that point. The waiting customers were told there was a 20 minute wait. The food was fair at best but we have nostalgia for the Sunset and its history but unfortunately we wont be back anytime soon.
Feb 9th, 2024

Came in as a small group of 3. No host in sight. Waiting 5 minutes to be sat at our table to wait another 10 to be greeted by our server. Waited 10 more for our waters to come out. Asked about removing jalapeo from guac, not able to be done because its pre made told server about my allergy to them and ordered chips with salsa instead.. to my Suprise the salsa was full of jalapeo which is not mentioned on the menu nonetheless the server didnt bother to tell me there was any in there after I told her of my allergy. We all ordered the blackened chicken pasta which is clearly a frozen dinner due to its lack of flavor and watery taste. When the busboy brought our food out we had to just sit there and look at it because we had no utensils. My husband had to go search at the bar for utensils. He found our waitress just standing around. No refills given of our sink water. Server continuously walked past plates with napkin on top at edge of table. This was our 1st and last time at sunset grille.
Mar 30th, 2024