AVIA Residences On Lincoln (Formerly "Sonesta ES Suites Malvern Valley Forge")

King
Apr 11th, 2024

Feb 18th, 2024

Feb 2nd, 2024

Updates on review. We stayed here again exactly one year later and the place has gone way down. Everything is in disarray. Tons of chipped paint, desk chair is chipped too, most of the furniture is stained so much that you don't want to sit on it, the sheets are old and soiled with holes in them, shower handle is rickety and leaks the whole shower, all of the dishes are dirty. Even the back of the TV remote was all tape. Gym treadmill TVs don't work, treadmills themselves are on their last legs. The whole hotel needs a face lift. It has good bones but it's just starting to go downhill with the lack of maintenance and upkeep. Previous Review: // This is a nice place, but please keep in mind it is not a traditional hotel and this should be made clear in advertisements. We booked a stay here thinking it was a regular hotel, but it's more of an apartment complex extended stay. We liked that quality, the spaciousness, the ability to extend our stay up to two weeks in our time of need. However, going along with the extended stay mentality, they do NOT provide housekeeping on a regular basis and after repeated requests for it, last night, we had to change all of the sheets and towels ourselves, take out the trash, etc. This is standard practice at this hotel, but it is not advertised and it was incredibly frustrating for us to have to do that after such a long day. There are a handful of maintenance issues around the room - bathtub that fills, rusty shower rod, etc. Not a huge deal, but just important to know what you're getting into here. // Rooms: Rooms were spacious but they were dated and need a major face lift. Noteworthy details: Breakfast is so bad it's not worth entertaining.
Feb 10th, 2024

Do not be fooled by photos & high review average. I stayed for 2 nights in Feb 2024. The facilities are very old & poorly maintained. Service was friendly but poor: when I called for door lock dangling by 1 screw to be repaired, worker fastened 2 more screws (1 still missing) & left 4 on the floor; room was not cleaned & trash was not collected, when I called I was told to leave trash outside. Buildings visibly decrepit: peeling paint, holes in wall, hanging trim, broken lock, rusty & cracked concrete stairs. Vinyl furniture is peeling. Rooms seemed clean-ish but silly string residue left on walls, fridge, door trim presumably from previous party. Stinkbugs. Kitchen faucet sputtered & smelled foul, then chlorinated smell - we bought bottled water & threw out the berries we'd rinsed with nasty water. Fridge froze our food. Heat was extremely high in one bedroom, cold in the other. Light visible around external door, cold came in. Breakfast is very basic. Rooms: Sufficient space, but in desperate need of repair. Nearby activities: Lots of big box stores & restaurants in immediate vicinity: Wegmans, Target, Chipotle, Panera etc Safety: The hotel seemed safe & quiet. Except for the broken door lock. Walkability: There is a nearby walking path but no sidewalks directly from hotel. Best to park across street at Wegmans for direct access. Food & drinks: Breakfast is not as pictured. It is not a hot breakfast. A staff member hands you items from behind the counter: bagged muffin or bagel, hard boiled egg, Jimmy Dean egg sandwich for you to microwave, Greek yogurt, granola bar, pre-packaged cereal bowl, orange, apple, banana. You can self-serve oj, milk, coffee, water.
Feb 5th, 2024