Internal Tax Service, LLC

SCAM. Somehow clicked on wrong Quickbooks support and ended up with this company thinking it was Quicken. They portend to be a third party rep for Quicken. Proceeded to tell me my data files were corrupt and that I needed to pay $1500 or start Quicken from scratch. Became uncomfortable with the interaction and canceled their work. Turned out to be only a minor issue that legitimate Quickbooks remedied without cost. Stay far away and dont give them remote access to your PC.
Jan 10th, 2024

SCAM! Do not fall for this company, they claim they are quickbooks. They call multiple times asking if you are satisfied DO NOT say yes, they will hold this against you and hold your money. They do not provide a work detail of the work completed even when asked multiple times. I was on the phone with a supervisor (apparently) and he could not produce a work report even while on the phone. They are extremely unprofessional on the phone, they ARGUE with you on the phone. Also 40 minutes on the phone with them arguing back and not making the refund a priority because all they want to do is keep saying you confirmed. They will not offer a full refund and claim that you were satisfied (because you replied yes). Theywill harass you with phone calls daily multiple times a day asking for the satisfaction, so that you eventually say yes. They blame you and even though they did not send a work report when asked. They claim it will take hours to produce and make you send an email of the exact amount of the payment you paid if you'd like a refund of their one year subscription. They also say their negative reviews are like any negative reviews and they say even microsoft has complaints.. um pretty sure microsoft is a real company and put customer satisfaction as priority, not argue with you and say well other companies have negative review.. like what. DO NOT USE THEM THEY ARE NOT QUICKBOOKS OR INTUIT !
Dec 6th, 2023

DO NOT GO THERE!!!!! One of the most horrible experience. They hardly pick the call or respond to you emails. My tax got rejected after they filed it and I paid for their services. Now they are neither picking my calls nor responding to my emails. They stated they support multi-state tax. Please avoid them. Now I don't know the status of my tax. I'm scared to death now
May 27th, 2022

DO NOT GO HERE! Not only were they expensive, they lack basic tax knowledgeable which has now led to me getting letters from the IRS stating that I owe money. I introduced all of my forms and in internal tax services infinite wisdom they said I did not need it. Well as I thought, they were very incorrect. I would never trust them with my money again and hope that this post helps save someone else who will likely get burned by this firm.
Feb 11th, 2022

everything was taken care of well today.
Sep 7th, 2020