Chamber of Commerce

      The Accolade on Chestnut

      ( 92 Reviews )

      The Accolade on Chestnut
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      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (92 reviews)
      59
      2
      0
      2
      29
      Read Our 92 Reviews

      Chamber Rating

      3.7 - (92 reviews)
      59
      2
      0
      2
      29
      › ‹

      • Stupid apartment. The air conditioner cannot be adjusted by the residents themselves. The apartment adjusts it randomlyIt turns on the cold air when it snows outside, and it turns on the warm air when it is more than 20 degrees outside. Rely on the answer
        Mar 13th, 2024

      • yunzhen jiang

        Amazed by the efficiency of this apartment. So FAST at punishing me with a fine for leaving the cardbox at the mailroom for just 2 hrs(I just havent got back from school and havent got time to throw it yet, and just within 2 hours I received a fine of 25 dallars Well, still too amazed by its INEFFICIENCY, for the whole- semesters broken dryer with no one can fix it and the all 3 elevators breaking down for almost 24 hours with no one to fix it. The front desk is never gonna answer the phone (for the three times I tried no one time it worked). Its like it takes forever to get through the apartment through phone call or email since nobody is answering.
        Mar 2nd, 2024

      • ZOE QIAN

        worst apartment ever.
        Feb 17th, 2024

      • Jiahe Zhang

        Really bad experience. Facilities in this building are always broken. Dryer was fixed after half a year, and you cant imagine how all three elevators stopped working at the same time! Staffs are not helpful at all, they dont know anything when you ask them questions.
        Feb 4th, 2024

      • Wang Sissi

        I live on 15th floor but all the elevators stop working for 7 hours by now and it is still not working. I have to go stairs to get back home. No ever emergency management here. No response at all. The most ever terrible management I have ever seen. Really awful experience.
        Jan 24th, 2024

      Read Our 92 Reviews

      About
      The Accolade on Chestnut

      The Accolade on Chestnut is located at 3600 Chestnut St in Philadelphia, Pennsylvania 19104. The Accolade on Chestnut can be contacted via phone at 267-817-2741 for pricing, hours and directions.

      Contact Info

      •   267-817-2741

      Questions & Answers

      Q What is the phone number for The Accolade on Chestnut?

      A The phone number for The Accolade on Chestnut is: 267-817-2741.

      Q Where is The Accolade on Chestnut located?

      A The Accolade on Chestnut is located at 3600 Chestnut St, Philadelphia, PA 19104

      Q What is the internet address for The Accolade on Chestnut?

      A The website (URL) for The Accolade on Chestnut is: https://www.theaccoladeonchestnut.com/?utm_source=GoogleLocalListing&utm_medium=organic

      Q What days are The Accolade on Chestnut open?

      A The Accolade on Chestnut is open:
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: 1:00 PM - 5:00 PM
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 6:00 PM

      Q How is The Accolade on Chestnut rated?

      A The Accolade on Chestnut has a 3.7 Star Rating from 92 reviewers.

      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM

      Ratings and Reviews
      The Accolade on Chestnut

      Overall Rating

      Overall Rating
      ( 92 Reviews )
      59
      2
      0
      2
      29
      Write a Review

      on Google

      image Stupid apartment. The air conditioner cannot be adjusted by the residents themselves. The apartment adjusts it randomlyIt turns on the cold air when it snows outside, and it turns on the warm air when it is more than 20 degrees outside. Rely on the answer

      Business Response on Google Mar 14th, 2024
      蒋文明 - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and may reach out for some more details so we can do better next time. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at [email protected] and we'll figure it out together.

      yunzhen jiang on Google

      image Amazed by the efficiency of this apartment. So FAST at punishing me with a fine for leaving the cardbox at the mailroom for just 2 hrs(I just havent got back from school and havent got time to throw it yet, and just within 2 hours I received a fine of 25 dallars
      Well, still too amazed by its INEFFICIENCY, for the whole- semesters broken dryer with no one can fix it and the all 3 elevators breaking down for almost 24 hours with no one to fix it.
      The front desk is never gonna answer the phone (for the three times I tried no one time it worked). Its like it takes forever to get through the apartment through phone call or email since nobody is answering.

      Business Response on Google Feb 25th, 2024
      At The Accolade on Chestnut, we strive for 100% satisfaction - I'm so sorry to hear your experience didn't meet that standard. However we must inform you that our policy for our package room is to ensure that we are keeping enough space for everyone else in the community. We have come across multiple residents leaving packages in the package room as trash. Our first step is a verbal warning which is sent in an email to the resident. Once that verbal warning has been sent out any package found empty will result in a fine. Our manager would really like to speak with you about this. Please contact us at [email protected] as soon as you've got a moment. We look forward to hearing from you.

      ZOE QIAN on Google

      image worst apartment ever.

      Business Response on Google Feb 9th, 2024
      Zoe Qian - I'm so sorry to hear your experience didn't meet your expectations. We would love to make your experience better by speaking with you directly to see what your main frustrations are. However, our management team was unable to find your name in our system amongst the list of our residents who are current tenants here which is seemingly odd. In order for us to help you please feel free to come to our leasing office to speak with the community manager or leasing manager. We are here for you, and more than happy to help! Also feel free to email us at [email protected] for support on making your living experience a great one at The Accolade on Chestnut! We look forward to hearing from you! Have a great day!

      Jiahe Zhang on Google

      image Really bad experience. Facilities in this building are always broken. Dryer was fixed after half a year, and you cant imagine how all three elevators stopped working at the same time! Staffs are not helpful at all, they dont know anything when you ask them questions.

      Business Response on Google Mar 7th, 2024
      Hi Jiahe Zhang - I'm sorry to hear that your most recent visit didn't the standards we strive for. Yikes. We fell short of meeting your expectations, and that's not OK. At The Accolade on Chestnut, we strive to do better, and we humbly ask for the opportunity to make it right! Thanks for providing this info - we'll use it to improve, and we hope to hear from you soon.

      Wang Sissi on Google

      image I live on 15th floor but all the elevators stop working for 7 hours by now and it is still not working. I have to go stairs to get back home. No ever emergency management here. No response at all. The most ever terrible management I have ever seen. Really awful experience.

      Business Response on Google Feb 20th, 2024
      I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share. We understand the frustration that can arise during the elevators being out of order. Thanks to our team here at The Accolade we were able to resolve the issue and kept open communication with all of our residents here. We apologize for the inconvenience that it has caused. We take pride in resolving any issues that may arise. Our management team only wants to create an environment that our residents will have a positive experience in while at The Accolade on Chestnut. If you ever have any questions don't hesitate to reach out to us at 267.817.2486. Or you can send us an email at [email protected]. Take care and have a great day!
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      Overall Rating

      Overall Rating
      ( 92 Reviews )
      59
      2
      0
      2
      29

      Write a Review

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