Better Business Bureau

Better Business Bureau
  • 7436, 1880 John F Kennedy Blvd #1330
    Philadelphia, PA 19103
  •   215-985-9313

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Chamber Rating

3.2 - (74 reviews)
36
5
1
1
31
Read Our 74 Reviews

Chamber Rating

3.2 - (74 reviews)
36
5
1
1
31
  • Michael Lobis

    Nice people. Responsive.
    Jan 17th, 2024

  • Sophia Saunders

    Please do not shop at the Willow Grove, PA location of Ashley Homestore. Terrible customer service. I bought furniture in October and delivery was supposed to be in early November. Still no furniture today when I paid full price. The manager had the nerve to call and say that we can have half of our furniture now, and I do not trust when I would receive the other half. This business gets a 0 rating from me. Buyer beware.
    Dec 28th, 2023

  • Scott Koehler

    We had a complaint against our company in which the Better Business Bureau posted some serious allegations that a crime was committed at the customers property. This never happened. Weve made several attempts with the BBB to have the defamatory information removed with no cooperation. Unfortunately, a cease and desist letter needed to be sent to the client with possibility of further legal action. Which is unfortunate since there may be mental issues involved. But. if we pay to be Accredited the complaint can be removed. As per the BBB sales rep. SMH.
    Dec 24th, 2023

  • Robert Gilbert

    I re-adjusted my review back to the previous low rating since the BBB failed to make the adjustment to my BBB complaint as described below. I followed up via email as instructed but it seems the BBB had no intention of making the correction as promised.
    Nov 23rd, 2023

  • Benz Lexy

    Belair direct insurance Omgosh the Worst!!! 5 weeks later we still have no idea what is going on with my claim!!! Since MVA on October 21, 2023 I have spoken Intact agents 1. Holley Ann 2. Donna 3. Daniel 4. Stacey 5. Logesh 6. David 7. Kyle 8. Roberta (2 times) 9. Sam All these agents tell me that Kelly Ann is my adjuster in Quebec will call before the end of day . Now it is November 21 st and still nobody has ever called to say what happening with my car? Intact took insurance $ out of my account on Nov 6 and so did Toyota take out my car payment? Sooooo my new car insurance and my new car payment are due at the end of this month!!! AS a Senior on a fixed income this is VERY UPSETTING SITUATION!!! I have emailed 3 documents to Kelly Ann that agents ask me to send and she opened all 3 documents 5 times before she forwarded them to New York City and they opened them 2 times each. And still BIGFOOT does not call!!! Sam even told me to stay off my phone for the whole day so as to not miss her call. Looks to me at this point, I have to hire a lawyer to deal with this nightmare! After 40 years claim free this is UNACCEPTABLE and DISRESPECTFUL to a 81 year old senior!! Belair direct just took over Johnsons and they are the WORST company to deal with & this is UNREASONABLE!!!
    Dec 2nd, 2023

Read Our 74 Reviews

About
Better Business Bureau

Better Business Bureau is located at 7436, 1880 John F Kennedy Blvd #1330 in Philadelphia, Pennsylvania 19103. Better Business Bureau can be contacted via phone at 215-985-9313 for pricing, hours and directions.

Contact Info

  •   215-985-9313

Questions & Answers

Q What is the phone number for Better Business Bureau?

A The phone number for Better Business Bureau is: 215-985-9313.


Q Where is Better Business Bureau located?

A Better Business Bureau is located at 7436, 1880 John F Kennedy Blvd #1330, Philadelphia, PA 19103


Q What is the internet address for Better Business Bureau?

A The website (URL) for Better Business Bureau is: http://www.bbb.org/dc-easternpa


Q How big is Better Business Bureau?

A Better Business Bureau employs approximately 20+ people.


Q What days are Better Business Bureau open?

A Better Business Bureau is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


Q How is Better Business Bureau rated?

A Better Business Bureau has a 3.2 Star Rating from 74 reviewers.

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Ratings and Reviews
Better Business Bureau

Overall Rating

Overall Rating
( 74 Reviews )
36
5
1
1
31
Write a Review

Michael Lobis on Google

image Nice people. Responsive.

Business Response on Google Feb 7th, 2024
We're happy to hear that, Michael! Thanks for the kind words!

Sophia Saunders on Google

image Please do not shop at the Willow Grove, PA location of Ashley Homestore. Terrible customer service. I bought furniture in October and delivery was supposed to be in early November. Still no furniture today when I paid full price. The manager had the nerve to call and say that we can have half of our furniture now, and I do not trust when I would receive the other half. This business gets a 0 rating from me. Buyer beware.


Scott Koehler on Google

image We had a complaint against our company in which the Better Business Bureau posted some serious allegations that a crime was committed at the customers property. This never happened. Weve made several attempts with the BBB to have the defamatory information removed with no cooperation. Unfortunately, a cease and desist letter needed to be sent to the client with possibility of further legal action. Which is unfortunate since there may be mental issues involved.
But. if we pay to be Accredited the complaint can be removed. As per the BBB sales rep. SMH.

Business Response on Google Feb 1st, 2024
Scott - Paying for Accreditation does not remove complaints. Please consider contacting our Director of Communications so that we can take a closer look at your situation: [email protected] - thank you.

Robert Gilbert on Google

image I re-adjusted my review back to the previous low rating since the BBB failed to make the adjustment to my BBB complaint as described below. I followed up via email as instructed but it seems the BBB had no intention of making the correction as promised.

Business Response on Google Oct 13th, 2023
Robert - We are sorry to hear that you feel that way. Please know, a consumer has 10 days to reply to a business response before the complaint is automatically closed. The consumer may still respond after the 10 day closure using the "MORE INFORMATION" button found on the left-hand side of the complaint portal, or by submitting an email to [email protected] welcome the opportunity to update your complaint. Please email [email protected] with your complaint ID number and we will be happy to make the update.

Benz Lexy on Google

image Belair direct insurance
Omgosh the Worst!!! 5 weeks later we still have no idea what is going on with my claim!!!
Since MVA on October 21, 2023 I have spoken Intact agents 1. Holley Ann 2. Donna 3. Daniel 4. Stacey 5. Logesh 6. David 7. Kyle 8. Roberta (2 times) 9. Sam All these agents tell me that Kelly Ann is my adjuster in Quebec will call before the end of day . Now it is November 21 st and still nobody has ever called to say what happening with my car? Intact took insurance $ out of my account on Nov 6 and so did Toyota take out my car payment? Sooooo my new car insurance and my new car payment are due at the end of this month!!! AS a Senior on a fixed income this is VERY UPSETTING SITUATION!!! I have emailed 3 documents to Kelly Ann that agents ask me to send and she opened all 3 documents 5 times before she forwarded them to New York City and they opened them 2 times each. And still BIGFOOT does not call!!! Sam even told me to stay off my phone for the whole day so as to not miss her call. Looks to me at this point, I have to hire a lawyer to deal with this nightmare! After 40 years claim free this is UNACCEPTABLE and DISRESPECTFUL to a 81 year old senior!! Belair direct just took over Johnsons and they are the WORST company to deal with & this is UNREASONABLE!!!


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Overall Rating

Overall Rating
( 74 Reviews )
36
5
1
1
31

Write a Review

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