T-Mobile

My brothers and I went in this afternoon to trade in our phones and upgrade, but they did not have a phone in stock for one of my brothers. The employee who helped us then called the East Norton location to find out if they had his phone in stock, which he said they did. We then went to the East Norriton location where the employee told us that they did NOT have the phone in stock and that the Plymouth store employee had hung up on him in the middle of the phone call. We assume he just did not want to help us since we showed up two hours before closing for 3 phone trade-ins. We would have appreciated transparency and honesty instead of being lied to. The employee at East Norriton was helpful, respectful and very patient, I highly recommend you try them instead!
Dec 12th, 2023

Ramadan Hakim , was very nice & helpful.
Oct 23rd, 2023

John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended
Sep 27th, 2023

Called this location and had a nice chat. Went in and they addressed my needs with friendly and fast service. Thanks for making me feel not as bad about dropping my phone in the river!
May 29th, 2023

Rude useless employees told I had a billing issue that was not resolved and they told me to call tge useless tmobile number that I spent an hour on previous to visiting store.
May 14th, 2023