Aspen Dental - Warwick, RI

I was lied to! I was told the exam and exrays were complimentary with my first visit to Aspen Dental. When I went to leave because I needed to see an oral surgeon, they wanted $800.00!!!
Apr 7th, 2024

This company is a scam. I made an appointment for what I was told would be a check up and a cleaning. Upon my arrival they did X-rays, I met with the hygienist and the dentist. Then they wanted me to have a consultation with the office manager. They never had any intentions of cleaning my teeth in this visit as I was told. I was told they take my insurance which was true but they dont offer a basic cleaning. The whole premises is to get you in the office and then try to sell you thousands of dollars in dental services above and beyond your insurance coverage. The employees were rude. Would not recommend them to anyone. Dentists for profit
Apr 7th, 2024

The office called and canceled my appointment the day of, with a two hour notice. I requested the day off from work too, to attend my appointment. They should pay me for the money I lost for not working! Horrible customer service and I will find another dentist!
Apr 3rd, 2024

Have been having work done here since the beginning of 2024 after not seeing a Dentist for a long time. They have made the whole process simple and quick including financing for what insurance does not cover. Ive had 2 cleanings, 2 teeth extracted and 2 fillings done so far and have had no pain during the procedures. All of the staff have been welcoming and helpful. Would recommend to all!
Mar 29th, 2024

What a horrible experience. I waited 45 minutes to be seen. I was told I needed $900 worth of antibiotics on my gums which my insurance company Delta Dental and new dental office said they have never heard of. They charged and took a $35 deductible that delta said I did not owe, was charged $87 for a cleaning which delta said was also a mistake because it would have been considered preventative care, and wait for it... they did not clean my teeth. They took the $87 and then said the hygienist could not fit me in and I could make an appointment for the following day or day after. They told me I had a debt of $41 for over a year ago when I never even saw a bill. They agreed later, when confronted after talking to my insurance company that they would refund me. They gave back $35 and $41 but took the $87 and did not refu d so I had to file a dispute with my credit card company. Take your business elsewhere. Save yourself major aggravation from an extremely disorganized place.
Apr 4th, 2024