Chamber of Commerce

      The Heard Agency

      ( 137 Reviews )

      The Heard Agency
      • 4611 Hard Scrabble Rd #103
        Columbia, SC 29229
      •   803-735-9999
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      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (137 reviews)
      92
      18
      11
      1
      15
      Read Our 137 Reviews

      Chamber Rating

      4.2 - (137 reviews)
      92
      18
      11
      1
      15
      › ‹
      • Penelope Pylon

        I send all my customers to The Heard Agency they are professional and work hard to get the best quote ! Carmen is super fast and efficient - they are simply the Best !
        Feb 7th, 2024

      • Xavier Taylorcdr thg h et 8gr ui h

        Ive been waiting on a call. Since friday know my policy renewal was due today by 5 but i get a call after hrs. Then lady gone say at least i called after hrs when u had all day to call me back like u did me a favor by calling after 5pm
        Nov 25th, 2023

      • Kassidy Brown

        The staff are very nice and helpful..
        Nov 10th, 2023

      • Bre

        My experience started fine with the quote and initial payment. However, I wasnt well informed on guidelines for discounts etc. I have called several times without follow up from someone who actually knows what is going on. I would not recommend because car insurance is very important and not having a reliable agency can lead to headaches with dmv etc in the future.
        Oct 28th, 2023

      • Sharon Pinkney

        Good luck on getting anyone to return your call!!
        Oct 20th, 2023

      Read Our 137 Reviews

      About
      The Heard Agency

      The Heard Agency is located at 4611 Hard Scrabble Rd #103 in Columbia, South Carolina 29229. The Heard Agency can be contacted via phone at 803-735-9999 for pricing, hours and directions.

      Contact Info

      •   803-735-9999

      Questions & Answers

      Q What is the phone number for The Heard Agency?

      A The phone number for The Heard Agency is: 803-735-9999.

      Q Where is The Heard Agency located?

      A The Heard Agency is located at 4611 Hard Scrabble Rd #103, Columbia, SC 29229

      Q What is the internet address for The Heard Agency?

      A The website (URL) for The Heard Agency is: http://www.theheardins.com/

      Q What days are The Heard Agency open?

      A The Heard Agency is open:
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is The Heard Agency rated?

      A The Heard Agency has a 4.2 Star Rating from 137 reviewers.

      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Related Categories

      Ratings and Reviews
      The Heard Agency

      Overall Rating

      Overall Rating
      ( 137 Reviews )
      92
      18
      11
      1
      15
      Write a Review

      Penelope Pylon on Google

      image I send all my customers to The Heard Agency they are professional and work hard to get the best quote ! Carmen is super fast and efficient - they are simply the Best !

      Business Response on Google Jan 31st, 2024
      Thank you so much for the kind words. Please let us know if you need any assistance in the future. Thank you!

      Xavier Taylorcdr thg h et 8gr ui h on Google

      image Ive been waiting on a call. Since friday know my policy renewal was due today by 5 but i get a call after hrs. Then lady gone say at least i called after hrs when u had all day to call me back like u did me a favor by calling after 5pm

      Business Response on Google Nov 27th, 2023
      Thank you for your review. We are sorry for your recent experience and with this review we will work hard to improve on our customer service as well as returning phone calls. We are a small agency and at times our agents are extremely busy and they do their best to return every call and address any concerns. In this case we obviously did not achieve this but we will continue to work hard on improving as a whole. Thank you again for your time and review.

      Kassidy Brown on Google

      image The staff are very nice and helpful..

      Business Response on Google Nov 5th, 2023
      Thank you so much for the review and the kind words. Please let us know if we can with any of your future insurance needs.

      Bre on Google

      image My experience started fine with the quote and initial payment. However, I wasnt well informed on guidelines for discounts etc. I have called several times without follow up from someone who actually knows what is going on. I would not recommend because car insurance is very important and not having a reliable agency can lead to headaches with dmv etc in the future.

      Business Response on Google Nov 1st, 2023
      Thank you for your review. As a small business we look for reviews from customers to help us improve on our services we provide. We regret this unfortunate experience but we will work hard to improve in the future. Thank you again for taking the time for your review and hopefully in the future you will give us another opportunity to provide you with your insurance needs.

      Sharon Pinkney on Google

      image Good luck on getting anyone to return your call!!

      Business Response on Google Oct 28th, 2023
      Thank you for the review. We apologize for not returning your call. We are a small agency and at times we have only one agent available but we will work hard in the future on trying to get any of your insurance needs answered. We can also be reached on our website at www.theheardins.com where you can get a quote, make a payment and ask any questions you may have. Again we apologize for this issue and we hope that you would have a better experience in the future if you decide to shop your insurance needs with us.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 137 Reviews )
      92
      18
      11
      1
      15

      Write a Review

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