Charleston Heating and Air

Mr. Mobley was on time and he respects me and my home,and he answered my question. Thank you for your service. Services: A/C system maintenance, Heating system maintenance
Jun 8th, 2022

Jun 2nd, 2022

SPECTACULAR CUSTOMER SERVICE!! After calling about 10 companies, Charleston Heating & Air were the only ones who had a technician available to come out that day. I immediately received both a text and email assuring me I was on the list, and encouraging me to go about my day, not wait around for them -- as they would work around me! I got a 2nd text updating me on expected times, then a phone call when the technician was an hour away. BONUS: they texted me a photo, name, and short bio on who was coming to my home. Our technician, Dustin, was professional, courteous, and quickly diagnosed and fixed our problem. We are SO thrilled with our experience with this fantastic company and have already recommended them to others. SPECTACULAR CUSTOMER SERVICE!! After calling about 10 companies, Charleston Heating & Air were the only ones who had a technician available to come out that day. I immediately received both a text and email assuring me I was on the list, More
May 29th, 2022

Previously, I had had another company out to do air conditioner maintenance and reboot the system because the "high-pressure" code had trigged the system to shut off. At the time, I was happy with the company because the air started working again. However, within a week, the system shut-off again. So, this time I called Charleston Heating and Air because our neighbor uses them and recommended them. Lucas came out. I have to say that he did an AMAZING job! He was extremely thorough, and he checked everything and stayed until he was able to diagnose the problem. In the end, it turns out the heat/air system is fairly old and has issues. He knew that I was on a budget, so he quoted me several options. He was very smart, and his customer service was outstanding. I would absolutely use Charleston Heating and Air again, and Lucas as my technician! Service: A/C system repair Previously, I had had another company out to do air conditioner maintenance and reboot the system because the "high-pressure" code had trigged the system to shut off. At the time, I was happy with the company because the air started More
May 9th, 2022

May 8th, 2022