Pines at Rapid City

Dear Kassi, We appreciate your feedback and want to thank you for sharing your thoughts on your living experience. We're glad to have you as a resident, but we're sorry to hear that you've encountered some challenges.Firstly, we apologize for any concerns related to rent expenses. We understand the importance of offering a fair value for our residents, and we'll review our pricing structure to ensure it remains competitive. We're also sorry to hear about the water quality issue you've been experiencing. Your comfort and health are of the utmost importance to us. We will investigate the water quality concern and take any necessary actions to address it promptly.We understand the inconvenience of losing the email contact option, and we're actively working on alternative ways to provide accessible communication to accommodate different schedules.We value your feedback, and we will be in touch privately to address your concerns and discuss potential solutions. It's our goal to provide a comfortable living environment for all our residents, and we appreciate your patience and understanding as we work to improve your experience.Thank you for taking the time to share your thoughts.Sincerely,The Pines at Rapid City Management Team

Hello T , thank you for sharing your feedback with us! If there is anything else we can do to make your time at The Pines at Rapid City even better, please don't hesitate to let us know!Sincerely, The Pines at Rapid City Management Team

Hello Elaine , Thank you for sharing your thoughts with us! We are so excited that you're happy to call The Pines at Rapid City home! Sincerely,The Pines at Rapid City Management Team

Hi Sue . We appreciate your feedback and regret that you had a poor experience. We continuously strive to improve operations and customer service. We would love to have an opportunity to discuss this further with you and to be able to address any outstanding concerns so that we may make this right. Please call us at (605) 702-4990 . Thank you.