Stanley Steemer
-
316 2nd St
Rapid City, SD 57701 - 605-721-9756
Hours
Chamber Rating
-
Shirley Sutherland
The employees at Stanley Streamer are knowledgeable, thorough, polite and hard working. We had our ducts cleaned and they were constantly working to get the job completed in a timely manner. What a difference in our house. Every house should ducts cleaned by this company especially if you have animals!! So glad we did! Thanks Mike Reese and crew!!
Jan 1st, 2024 -
Katie Roe
Jesus and crew were very professional, positive, and did a good job cleaning our ductwork. Price was competitive. Gal on the phone was kind and knowledgeable, she got us squeezed in just before our HVAC system was replaced. Will be using them in the future. Service: HVAC duct & vent cleaning
Oct 23rd, 2023 -
Becky W
went into the gas station this am around 1030. one of your employees (larger black man with messed up teeth) was yelling and berating the cashier. I had my 2 kids with me, I finally said sir is it necessary to speak and yell like that he said oh Im sorry maam, I do apologize the gal told him to get out and not come back, he refused saying for her to call the cops etc. unfortunately he was wearing a company shirt & hat. so he is representing your business acting like a fool in a gas station. it was all over the lady giving him the wrong cigarettes (not menthol) I feel maybe you should talk to your employees about representing your company when wearing company uniform.
Oct 18th, 2023 -
Elizabeth Moll
I'm giving 2 stars because of how messy they left my house after a ventilation cleaning and the lack of concern on their end that my house was covered in dirt. I didn't get any warning that dust and actual dirt might fly up in clouds from my vents. The surfaces, window sills, and my furniture were all covered in a layer of dirt after they were "done." I spent a day and a half cleaning everything! When I called to ask if this was normal, something I should have just known to deal with, they offered me a 5% discount ($15 off). When we said that didn't feel fair, they offered to have someone come clean up the mess, which I had already done. I just wish they would have warned me to cover all my surfaces just in case and that they did a better job with clean up when they were done. Service: HVAC duct & vent cleaning
Oct 17th, 2023 -
Ian North
Had a fire at our house. These guys were sold to us by the insurance company to clean carpets after repairs were done. We've had trouble getting the structure issues repaired and have had to postpone the carpet cleaning since the fire in December / note they postponed us themselves multiple times citing the amount of snow at the time... We received a bill from this company for over $1000 this week for their consultation (paid quote i guess) which lasted an hour (justified by them for their drive too and from rapid to deadwood (1hour each way seeing as i do this drive myself a lot)) they bought us a new vacuum from menards that was HEPA certified priced at $200 (menards brand) that they marked up to $300 (50% markup for something we should've gotten ourselves. Understood companies will often mark up these things but just providing the numbers here...) They provided a fan with a filter (air scrubber) in the mean time. Note we picked up and dropped off months ago and no fee or charge was discussed and was marketed to us as a courtesy. Come to find out they were telling prices and documents to the insurance company and not us the home owners... bill comes this week, break down: 475 for 5 hour consultation? 450 for air scrubber rental... 300 for HEPA vacuum... Our house is still being repaired and no carpets have been cleaned. When we try and ask for price break out and to settle we are called liars and berated by customer service and threatened with a claim and or lean against us or our house. Meanwhile we're still dealing with the beginning repairs and fallout of other contractors with our damages Stay away from this company.
Oct 3rd, 2023
Contact Info
- 605-721-9756
Products
- FLOORS
- FURNISHINGS
Services
- 24 HOUR EMERGENCY
- AIR SYSTEM CLEANING
- COMMERCIAL
- INDUSTRIAL
- MOLD REMEDIATION
- RESIDENTIAL
- SEWAGE CLEAN-UP
- STATE OF THE ART EQUIPMENT
- STRUCTURAL DRYING
- THERMO IMAGING
- WATER DAMAGE RESTORATION SERVICE
- WATER EXTRACTION
Specialities
- FLOORS
- FURNISHINGS
- FURNITURE
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Special Considerations
24-HOUR SERVICE
Questions & Answers
Q What is the phone number for Stanley Steemer?
A The phone number for Stanley Steemer is: 605-721-9756.
Q Where is Stanley Steemer located?
A Stanley Steemer is located at 316 2nd St, Rapid City, SD 57701
Q What is the internet address for Stanley Steemer?
A The website (URL) for Stanley Steemer is: https://www.stanleysteemer.com/location-details/SD/Rapid-City/2000019?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
Q How big is Stanley Steemer?
A Stanley Steemer employs approximately 6-10 people.
Q Is there a key contact at Stanley Steemer?
A You can contact Stanley Steemer at 605-721-9756.
Q What days are Stanley Steemer open?
A Stanley Steemer is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: Closed
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is Stanley Steemer rated?
A Stanley Steemer has a 4.2 Star Rating from 67 reviewers.
Hours
Ratings and Reviews
Stanley Steemer
Overall Rating
Overall Rating
( 67 Reviews )Shirley Sutherland on Google
The employees at Stanley Streamer are knowledgeable, thorough, polite and hard working. We had our ducts cleaned and they were constantly working to get the job completed in a timely manner. What a difference in our house. Every house should ducts cleaned by this company especially if you have animals!! So glad we did! Thanks Mike Reese and crew!!
Katie Roe on Google
Jesus and crew were very professional, positive, and did a good job cleaning our ductwork. Price was competitive. Gal on the phone was kind and knowledgeable, she got us squeezed in just before our HVAC system was replaced. Will be using them in the future. Service: HVAC duct & vent cleaning
Becky W on Google
went into the gas station this am around 1030. one of your employees (larger black man with messed up teeth) was yelling and berating the cashier.
I had my 2 kids with me, I finally said sir is it necessary to speak and yell like that he said oh Im sorry maam, I do apologize
the gal told him to get out and not come back, he refused saying for her to call the cops etc.
unfortunately he was wearing a company shirt & hat. so he is representing your business acting like a fool in a gas station.
it was all over the lady giving him the wrong cigarettes (not menthol)
I feel maybe you should talk to your employees about representing your company when wearing company uniform.
Elizabeth Moll on Google
I'm giving 2 stars because of how messy they left my house after a ventilation cleaning and the lack of concern on their end that my house was covered in dirt. I didn't get any warning that dust and actual dirt might fly up in clouds from my vents. The surfaces, window sills, and my furniture were all covered in a layer of dirt after they were "done." I spent a day and a half cleaning everything! When I called to ask if this was normal, something I should have just known to deal with, they offered me a 5% discount ($15 off). When we said that didn't feel fair, they offered to have someone come clean up the mess, which I had already done. I just wish they would have warned me to cover all my surfaces just in case and that they did a better job with clean up when they were done. Service: HVAC duct & vent cleaning
Ian North on Google
Had a fire at our house. These guys were sold to us by the insurance company to clean carpets after repairs were done. We've had trouble getting the structure issues repaired and have had to postpone the carpet cleaning since the fire in December / note they postponed us themselves multiple times citing the amount of snow at the time... We received a bill from this company for over $1000 this week for their consultation (paid quote i guess) which lasted an hour (justified by them for their drive too and from rapid to deadwood (1hour each way seeing as i do this drive myself a lot)) they bought us a new vacuum from menards that was HEPA certified priced at $200 (menards brand) that they marked up to $300 (50% markup for something we should've gotten ourselves. Understood companies will often mark up these things but just providing the numbers here...) They provided a fan with a filter (air scrubber) in the mean time. Note we picked up and dropped off months ago and no fee or charge was discussed and was marketed to us as a courtesy. Come to find out they were telling prices and documents to the insurance company and not us the home owners... bill comes this week, break down:
475 for 5 hour consultation?
450 for air scrubber rental...
300 for HEPA vacuum...
Our house is still being repaired and no carpets have been cleaned.
When we try and ask for price break out and to settle we are called liars and berated by customer service and threatened with a claim and or lean against us or our house.
Meanwhile we're still dealing with the beginning repairs and fallout of other contractors with our damages
Stay away from this company.
Overall Rating
Overall Rating
( 67 Reviews )Write a Review
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