Chamber of Commerce

      Best Western Knoxville Suites - Downtown

      ( 1003 Reviews )

      Best Western Knoxville Suites - Downtown
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.1 - (1003 reviews)
      492
      300
      108
      44
      59
      Read Our 1003 Reviews

      Chamber Rating

      Verified Member
      4.1 - (1003 reviews)
      492
      300
      108
      44
      59
      › ‹
      • Dane M.

        We checked in and immediately I was getting bad feelings, we got upstairs and our room door was propped open, we then looked around and there was trash in the can and when we looked in the bathroom there was a roach in the tub! Disgusting, would not come back.
        Mar 24th, 2024

      • Mike Frazee

        Hot tub is just that. A hot tub filled with water. No jets, no bubbles. Just a heads up. I stopped here because of the hot tub after a long drive. The bathtub was the better option. Will look elsewhere on my next trip to Florida.
        Mar 22nd, 2024

      • duy dang

        Hotel is old, but sill clean. Friendly service . The only thing is the gym is so small have only 1 treadmill(broken) 1 bike , 1 strength work out and broke too. So basically I can only use the bike. You have to ask the front desk to open it for you bc you cant use your room key.
        Mar 21st, 2024

      • William Letts

        This is an ok place. The pool water was green. Great customer service though
        Mar 7th, 2024

      • Rajko Vicentic


        Mar 4th, 2024

      Read Our 1003 Reviews

      About
      Best Western Knoxville Suites - Downtown

      Located in Knoxville,TN, the Best Western Knoxville Suites - Downtown is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

      Contact Info

      Vidoes

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      Questions & Answers

      Q What is the phone number for Best Western Knoxville Suites - Downtown?

      A The phone number for Best Western Knoxville Suites - Downtown is: (865) 687-9922.

      Q Where is Best Western Knoxville Suites - Downtown located?

      A Best Western Knoxville Suites - Downtown is located at 5317 PRATT RD, Knoxville, Tennessee 37912

      Q What is the internet address for Best Western Knoxville Suites - Downtown?

      A The website (URL) for Best Western Knoxville Suites - Downtown is: https://www.bestwestern.com/en_US/book/hotel-rooms.43166.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:43166

      Q How big is Best Western Knoxville Suites - Downtown?

      A Best Western Knoxville Suites - Downtown employs approximately 20+ people.

      Q What days are Best Western Knoxville Suites - Downtown open?

      A Best Western Knoxville Suites - Downtown is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is Best Western Knoxville Suites - Downtown rated?

      A Best Western Knoxville Suites - Downtown has a 4.1 Star Rating from 1003 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      Best Western Knoxville Suites - Downtown

      Overall Rating

      Overall Rating
      ( 1003 Reviews )
      492
      300
      108
      44
      59
      Write a Review

      Dane M. on Google

      image We checked in and immediately I was getting bad feelings, we got upstairs and our room door was propped open, we then looked around and there was trash in the can and when we looked in the bathroom there was a roach in the tub! Disgusting, would not come back.

      Business Response on Google Mar 26th, 2024
      We are truly sorry to hear about your recent experience at our hotel. Please accept our sincerest apologies for the discomfort and inconvenience you encountered. We take your feedback seriously and are immediately implementing corrective measures to ensure this does not happen again. We hope to have the opportunity to restore your faith in our hotel and welcome you back for a more enjoyable experience.

      Mike Frazee on Google

      image Hot tub is just that. A hot tub filled with water. No jets, no bubbles. Just a heads up. I stopped here because of the hot tub after a long drive. The bathtub was the better option. Will look elsewhere on my next trip to Florida.

      Business Response on Google Mar 31st, 2024
      We sincerely apologize for failing to meet your expectations. We strive to provide exceptional service and accommodations and regret any disappointment caused. Please give us a chance to make it up to you.

      duy dang on Google

      image Hotel is old, but sill clean. Friendly service . The only thing is the gym is so small have only 1 treadmill(broken) 1 bike , 1 strength work out and broke too. So basically I can only use the bike. You have to ask the front desk to open it for you bc you cant use your room key.

      William Letts on Google

      image This is an ok place.
      The pool water was green.
      Great customer service though

      Rajko Vicentic on Google

      image

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      Overall Rating

      Overall Rating
      ( 1003 Reviews )
      492
      300
      108
      44
      59

      Write a Review

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