The Enclave Apartments

I finished moving out of a 2-bedroom apartment on 11/30/2023 after completing a walk-through with the rental agent and returning the keys. The unit was cleaned and notated by the rental agent. I expected to receive my $300 rental deposit on or around 12/30/2023 per Tennessee rental laws. As of today, I have not received my deposit or any explanation of why I had not. In fact, several attempts to contact the corporate office have resulted in no responses.
Apr 8th, 2024

I moved in on Friday, March 1, 2024 in the morning and I found the apartment that I rent in terrible conditions, the floors in the room are peeling off, the bathrooms are covered, the heating does not work, the door to the main room is broken, the kitchen is missing two burners, the carpets are dirty, in fact the entire apartment is dirty, the refrigerator does not serve the freezer and my food is spoiling and yet they ask that I place the services in my name, the girls in the office were notified and they did I ignored my requests, an email was sent with evidence of the damage and even so I have not received responses from anyone. In the morning hours I went to the office and the girl told me that I only reported my damages today and in fact they should see who would come to fix them. I didn't receive any answers from the office or the owners, I asked for my refund and they just said we should send someone but when, when the apartment falls on top of it.
Feb 17th, 2024

Nov 9th, 2023

Excellent place, the apartments are being renovated and the new staff is very friendly.
Nov 6th, 2023

I like living here the area is calm and the staff are very friendly
Oct 13th, 2023