Chamber of Commerce

      Renters Warehouse

      ( 461 Reviews )

      Renters Warehouse
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      Wednesday:
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      Chamber Rating

      Verified Member
      4.4 - (461 reviews)
      384
      4
      3
      8
      62
      Read Our 461 Reviews

      Chamber Rating

      Verified Member
      4.4 - (461 reviews)
      384
      4
      3
      8
      62
      › ‹
      • watsonlight

        Maria G.'s customer service is on point. Made my move-in issues seamless and resolved them quickly while keeping me appraised of progress along the way. Give this girl a raise y'all
        Apr 5th, 2024

      • Brad Schumacher

        Heather Fruge did an amazing job placing our tenant for our rental. 5 star!!
        Mar 26th, 2024

      • Christopher Cruz

        Just finished working with Heather on getting a house and she was amazing. I would recommend her for your next lease as she responds in a timely manner very easy to get of hold of. This process was a breeze thanks to her.
        Mar 26th, 2024

      • Kelcey Hidbrader

        Being a partner with Renters Warehouse has been a great experience. Cristian is wonderful at communicating in a kind and professional way every time. We love being a vendor for RW and look forward to many more years of partnership!!
        Jan 7th, 2024

      • Philip Schloss

        First signed a lease in 2020 for $1850/month. Lease was renewed in 2022 for $2100/month. When we tried to renew again, the monthly rent increased to $2650. That's an increase of 43% in less than 3 years. I asked about an extension to our last renewed and they asked for $2750, $100 more a month on what is already a ridiculous increase that doesn't reflect the market value of that property. The home has been vacant since 1/1/23, and they are asking for $2300/month now. Even if these increases are coming from the landlord, Renters Warehouse is managing their property in to the ground. We were essentially forced out due to constant and unreasonable increases, only to find out that they are asking for a monthly sum that we would have been happy to extend for. No explanation as to why we were priced out and on one occasion while we were trying to renew, the owner wasn't even made aware by renters warehouse what they were asking for rent. We reached out directly to the owner because we questioned why the unreasonable rise in rent, and he informed us that renters warehouse had not communicated anything to him regarding renewal terms. AVOID THIS COMPANY AT ALL COSTS. Save yourself a headache and just live somewhere that you don't have to deal with Renters warehouse. I'm glad that property is sitting empty not making anyone any money.
        Feb 5th, 2024

      Read Our 461 Reviews

      About
      Renters Warehouse

      The Professional Landlords of Rent EstateTM Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman. Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors.

      Contact Info

      Services

      • Property Management
      • Real Estate

      Specialities

      • Property Management
      • Real Estate

      Questions & Answers

      Q What is the phone number for Renters Warehouse?

      A The phone number for Renters Warehouse is: (512) 361-1070.

      Q Where is Renters Warehouse located?

      A Renters Warehouse is located at 12885 Research Blvd Suite 101A, Austin, TX 78750

      Q What is the internet address for Renters Warehouse?

      A The website (URL) for Renters Warehouse is: https://www.renterswarehouse.com/offices/austin?utm_source=referral

      Q How big is Renters Warehouse?

      A Renters Warehouse employs approximately 20+ people.

      Q What days are Renters Warehouse open?

      A Renters Warehouse is open:
      Wednesday: N/A
      Thursday: N/A
      Friday: N/A
      Saturday: N/A
      Sunday: N/A
      Monday: N/A
      Tuesday: N/A

      Q How is Renters Warehouse rated?

      A Renters Warehouse has a 4.4 Star Rating from 461 reviewers.

      Hours

      Wednesday:
      N/A
      Thursday:
      N/A
      Friday:
      N/A
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      N/A
      Tuesday:
      N/A

      Ratings and Reviews
      Renters Warehouse

      Overall Rating

      Overall Rating
      ( 461 Reviews )
      384
      4
      3
      8
      62
      Write a Review

      watsonlight on Google

      image Maria G.'s customer service is on point. Made my move-in issues seamless and resolved them quickly while keeping me appraised of progress along the way. Give this girl a raise y'all

      Business Response on Google Apr 8th, 2024
      watsonlight, we're happy to hear about your positive experience with Maria G.'s customer service. Her ability to make your move-in issues seamless and keep you informed is exactly what we aim for. Thank you for acknowledging her efforts.

      Brad Schumacher on Google

      image Heather Fruge did an amazing job placing our tenant for our rental. 5 star!!

      Business Response on Google Apr 7th, 2024
      Brad, hearing that Heather Fruge did an amazing job placing a tenant for your rental is fantastic news. We're pleased she could provide you with a 5-star service, and we'll make sure to pass along your compliments.

      Christopher Cruz on Google

      image Just finished working with Heather on getting a house and she was amazing. I would recommend her for your next lease as she responds in a timely manner very easy to get of hold of. This process was a breeze thanks to her.

      Business Response on Google Mar 28th, 2024
      Christopher, it's great to hear that Heather made the process of getting a house such a breeze for you. Her responsiveness and ease of communication are what we aim for in providing a smooth experience. We're glad she was able to assist you so well, and we appreciate your recommendation!

      Kelcey Hidbrader on Google

      image Being a partner with Renters Warehouse has been a great experience. Cristian is wonderful at communicating in a kind and professional way every time. We love being a vendor for RW and look forward to many more years of partnership!!

      Business Response on Google Dec 28th, 2023
      Thank you for your kind words, Kelcey! We appreciate your partnership and are glad to hear that Cristian has been providing excellent communication. We look forward to continuing our successful partnership with you for many more years to come!

      Philip Schloss on Google

      image First signed a lease in 2020 for $1850/month. Lease was renewed in 2022 for $2100/month. When we tried to renew again, the monthly rent increased to $2650. That's an increase of 43% in less than 3 years. I asked about an extension to our last renewed and they asked for $2750, $100 more a month on what is already a ridiculous increase that doesn't reflect the market value of that property. The home has been vacant since 1/1/23, and they are asking for $2300/month now. Even if these increases are coming from the landlord, Renters Warehouse is managing their property in to the ground. We were essentially forced out due to constant and unreasonable increases, only to find out that they are asking for a monthly sum that we would have been happy to extend for. No explanation as to why we were priced out and on one occasion while we were trying to renew, the owner wasn't even made aware by renters warehouse what they were asking for rent. We reached out directly to the owner because we questioned why the unreasonable rise in rent, and he informed us that renters warehouse had not communicated anything to him regarding renewal terms. AVOID THIS COMPANY AT ALL COSTS. Save yourself a headache and just live somewhere that you don't have to deal with Renters warehouse. I'm glad that property is sitting empty not making anyone any money.

      Business Response on Google Feb 18th, 2024
      We're sorry to learn about your dissatisfaction, Philip . It's our aim to provide a seamless and positive experience, and it sounds like we missed the mark. We value your feedback and are here to help resolve any outstanding issues. For a direct conversation on how we can better serve you, please give us a call at (844) 793-4948.
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      Overall Rating

      Overall Rating
      ( 461 Reviews )
      384
      4
      3
      8
      62

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