Charleys Cheesesteaks

My so ordered a Buffalo chicken cheesesteak that was swimming in Buffalo sauce. There was more sauce on the sandwich than chicken. My cheesesteak was really good. Here is the rub. When I brought it to the attention of the cashier, it was obvious she didn't care. No offer to remake the sandwich or any type of apology. She was willing to charge me for a new sandwich. She told me she would talk to the manager and when I went up there to see if she had mentioned it, she said he was not there. Do not know if that was true or not. The restaurant was clean and the food came put quick, but the customer service needs a bit of work. Lesson learned: get your sauces on the side.
Apr 29th, 2024

My mom had a procedure done at the hospital and she wanted a cheesesteak when she got out. They were fast and my mom loved the cheesesteak. We had a 45 minute ride home and she savored every bite. She said it was the best one she has had in a long time. We have a Charley's near our home but it's no where near as good. Thank you for making her whole day!
Apr 12th, 2024

I mean I like this place. The prices are good and the food is good. I mean this ain't no gourmet restaurant but I would say it is a 5 star experience. And they have the best french fries ever. Good for the tummy. And the shakes are really good.
Apr 9th, 2024

Apr 8th, 2024

This is a great example of how a chain installation should be run. The place is clean, inviting, and smells great. The people working there couldn't be nicer. And the food is as fresh and well prepared as you could ever hope for. So why not 5 stars? I just didn't love it. The cheese steak is loaded with pickles, which I did approve when ordering since that's their thing, but I don't think that flavor really works with the meat and cheese. The meat was a tad dry but pretty much what you get with a cheese steak. And the Cajun fries, requested crisp, came crisp, but they're basically just French fries with a heavy dusting of Cajun seasoning. As much as I loved the decor, the vibe, and the service, I'm just not a fan of the basic recipes for these core dishes. One notable exception: the fresh strawberry lemonade was outstanding - one of the best tasting drinks I've had in a long time. I might come back just for that.
Apr 26th, 2024