Fairfield Inn & Suites by Marriott Dallas Downtown

Chamber Rating

3.7 - (555 reviews)
254
96
77
44
84
Read Our 555 Reviews

Chamber Rating

3.7 - (555 reviews)
254
96
77
44
84
  • Mohammad Aqleem


    Apr 7th, 2024

  • Evelyn Contreras

    Spacious and comfortable rooms, the location at a certain time recommends not going out because there are many homeless people Rooms: Very spacious, modern and comfortable
    Mar 28th, 2024

  • Romario Pedraza

    The hotel was really great, the location was okay but they do have a lot of people outside who sleep outside and that kinda makes it kinda sketchy to be honest. There is a parking meter right outside the hotel it's one of those first come first serve and also a parking place right west of the hotel as well I believe it's 12 dollars a night. The hotel parking is $30 so you can save some money by parking in those places. But hotel a good 4 out 5 will definitely stay here again now that I know where to park. Breakfast has a lot of choices so yes full Breakfast here . Grate place for the price and rooms are really nice.
    Mar 27th, 2024

  • Nani Ve

    All the staff were great. They greet you every time you walk by the front. The food was well prepared. The room was cleaned well. Really the staff is the only reason Im not giving one star. The hotel itself is pretty bad though. Im Marriott Gold and this is the worst Marriott Ive stayed in. The biggest issue for me is there is a strong smell of roach poison in the air. As soon as you get off the elevator it smacks you. The smell is not as bad in the rooms but its still present. If you are pregnant or have breathing issues I definitely think its a dangerous amount. It activated my asthma when I havent had it in years. I held my breath to walk through the hall. I read the response of the hotel trying to say its cleaning products and there is absolutely no way that is the smell. It literally smells like raid. VOCs from chemicals are dangerous and Marriott needs to take this more seriously. They can cause birth defects in pregnant women and from the comments they have known about the problem for a long time now. The 7th floor looks abandoned. Its crazy because you wouldnt expect it from how nice the lobby is. Its like a shock when you get off the elevator. Its really dark and not in a cool moody way. I felt like I was in an apocalyptic movie and any second a zombie would pop out. The rooms do look neat like downtown industrial but the floors are so loud to walk on. I definitely dont recommend staying with anyone that gets up in the middle of the night. The bed was sunken in and didnt have a mattress topper like most Marriotts do. The main reason I choose Marriott is because consistency of the beds but I ended up with a pinched nerve in my back from the bed. I agree with the lack of mirrors. I couldnt even make sure I looked ok before heading to a work event. The lighting is bad so its hard to check makeup either. I had to use my phone by the window. The tv lags and takes forever to load Netflix if it works at all. The area itself has a lot of unhoused. Its pretty typical for downtown areas and probably fine for guys but I kept getting hit on and approached as a woman. I ended up not feeling comfortable once it got too late in the day. Definitely wouldnt walk at night. It is close to the conference center but there are no food options around close by. The wingstop isnt even a restaurant, it can only be ordered from food delivery apps. Rooms: Not comfortable Safety: Not safe Walkability: Lacked food options
    Mar 31st, 2024

  • ribs1

    I don't know what all the other negative reviews are about. The front desk staff was really helpful. We made a lot of requests, extra comforter, extra towels, all kinds of other stuff. We are high maintenance and the front desk worker took care of us. So nice. The front desk worker also had great recommendations for dinner. The area is fine. Mostly safe. Anytime you are in a big city you have to pay attention if you are walking at night. It's no different than any of the other hotels we have stayed at in this area. The rooms are BIG. Much bigger than at the Omni which we stayed at last year. The room is very modern. Concrete floors. We actually prefer carpet ourselves but there is a nice rug. Anyway, we are having an absolute RANACAN so far. Woooo!
    Mar 31st, 2024

Read Our 555 Reviews

About
Fairfield Inn & Suites by Marriott Dallas Downtown

Travel with confidence at Fairfield Inn & Suites by Marriott. You'll find all you need for easy, comfortable travel - smartly designed guest rooms and lobbies, free Wi-Fi throughout the hotel and start your day with our free, hot breakfast.

Contact Info

  •   214-573-6555
  •   (800) 228-2800
  •   (469) 917-3360
  •   Facebook

Brands

  • Fairfield Inn By Marriott

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Fairfield Inn & Suites by Marriott Dallas Downtown?

A The phone number for Fairfield Inn & Suites by Marriott Dallas Downtown is: 214-573-6555.


Q Where is Fairfield Inn & Suites by Marriott Dallas Downtown located?

A Fairfield Inn & Suites by Marriott Dallas Downtown is located at 555 Evergreen St, Dallas, Texas 75201


Q What is the internet address for Fairfield Inn & Suites by Marriott Dallas Downtown?

A The website (URL) for Fairfield Inn & Suites by Marriott Dallas Downtown is: https://www.marriott.com/en-us/hotels/dalty-fairfield-inn-and-suites-dallas-downtown/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Fairfield Inn & Suites by Marriott Dallas Downtown?

A Fairfield Inn & Suites by Marriott Dallas Downtown employs approximately 20+ people.


Q How is Fairfield Inn & Suites by Marriott Dallas Downtown rated?

A Fairfield Inn & Suites by Marriott Dallas Downtown has a 3.7 Star Rating from 555 reviewers.

Ratings and Reviews
Fairfield Inn & Suites by Marriott Dallas Downtown

Overall Rating

Overall Rating
( 555 Reviews )
254
96
77
44
84
Write a Review

Mohammad Aqleem on Google

image

Business Response on Google Apr 8th, 2024
Mohammad, thank you for choosing to stay at Fairfield Inn & Suites Dallas Downtown. We trust that you had an enjoyable experience. It would be our pleasure to welcome you back again soon.

Evelyn Contreras on Google

image Spacious and comfortable rooms, the location at a certain time recommends not going out because there are many homeless people
Rooms: Very spacious, modern and comfortable

Business Response on Google Apr 9th, 2024
Evelyn Contreras, thank you for your review. We are glad to know that the comfort and size of the rooms at the Fairfield Inn & Suites Dallas Downtown met your expectations. Regarding your comment about the environment, we take safety issues very seriously. We continually strive to ensure our guests have a safe and enjoyable stay, and we will definitely consider your feedback in the future. We are hoping to welcome you soon.

Romario Pedraza on Google

image The hotel was really great, the location was okay but they do have a lot of people outside who sleep outside and that kinda makes it kinda sketchy to be honest. There is a parking meter right outside the hotel it's one of those first come first serve and also a parking place right west of the hotel as well I believe it's 12 dollars a night. The hotel parking is $30 so you can save some money by parking in those places. But hotel a good 4 out 5 will definitely stay here again now that I know where to park. Breakfast has a lot of choices so yes full Breakfast here . Grate place for the price and rooms are really nice.

Business Response on Google Mar 28th, 2024
Romario, thank you for sharing your experience at the Fairfield Inn & Suites Dallas Downtown. We're delighted you found our hotel and rooms to your liking and enjoyed the wide variety of breakfast options. Meanwhile, we understand your concerns regarding the nearby surroundings and appreciate your valuable feedback. Rest assured, our commitment is to ensure a safe and comfortable stay for all our guests. We're also glad you found convenient parking solutions during your stay. Your supportive comments are highly encouraging and we're eagerly anticipating your next visit.

Nani Ve on Google

image All the staff were great. They greet you every time you walk by the front. The food was well prepared. The room was cleaned well. Really the staff is the only reason Im not giving one star.
The hotel itself is pretty bad though. Im Marriott Gold and this is the worst Marriott Ive stayed in. The biggest issue for me is there is a strong smell of roach poison in the air. As soon as you get off the elevator it smacks you. The smell is not as bad in the rooms but its still present. If you are pregnant or have breathing issues I definitely think its a dangerous amount. It activated my asthma when I havent had it in years. I held my breath to walk through the hall. I read the response of the hotel trying to say its cleaning products and there is absolutely no way that is the smell. It literally smells like raid. VOCs from chemicals are dangerous and Marriott needs to take this more seriously. They can cause birth defects in pregnant women and from the comments they have known about the problem for a long time now.
The 7th floor looks abandoned. Its crazy because you wouldnt expect it from how nice the lobby is. Its like a shock when you get off the elevator. Its really dark and not in a cool moody way. I felt like I was in an apocalyptic movie and any second a zombie would pop out.
The rooms do look neat like downtown industrial but the floors are so loud to walk on. I definitely dont recommend staying with anyone that gets up in the middle of the night. The bed was sunken in and didnt have a mattress topper like most Marriotts do. The main reason I choose Marriott is because consistency of the beds but I ended up with a pinched nerve in my back from the bed. I agree with the lack of mirrors. I couldnt even make sure I looked ok before heading to a work event. The lighting is bad so its hard to check makeup either. I had to use my phone by the window. The tv lags and takes forever to load Netflix if it works at all.
The area itself has a lot of unhoused. Its pretty typical for downtown areas and probably fine for guys but I kept getting hit on and approached as a woman. I ended up not feeling comfortable once it got too late in the day. Definitely wouldnt walk at night. It is close to the conference center but there are no food options around close by. The wingstop isnt even a restaurant, it can only be ordered from food delivery apps.
Rooms: Not comfortable
Safety: Not safe
Walkability: Lacked food options

Business Response on Google Apr 2nd, 2024
Nani, we appreciate your comprehensive review and would like to address some of your concerns. It's wonderful to learn that our team members made a positive impression on you with their friendly and professional service, and that you were content with the culinary offerings and cleanliness of your room.However, we are providing due attention to your comments regarding an unusual scent in certain areas of the facility, and assure you that your safety and health are our utmost priorities. The comment about the conditions on the seventh floor, including inadequate lighting, has been noted for further review.In regards to your room's accommodations, we value your observation on the bed's quality and an apparent lack of mirrors—the feedback offers us room for improvement. We're sorry to learn about the television's slow performance and will look into streamlining the experience more effectively.It's unfortunate to hear about your experience around the neighborhood after sundown and we empathize with your discomfort. While we cannot control the external environment, we can assure you that we make the security of our guests a paramount concern. We will take your feedback about the lack of nearby food options into consideration as we look for ways to enhance our guest's stay.Your insights are extremely valuable and we thank you for sharing them with us. We hope for an opportunity to provide a more satisfactory experience for you in the future.

ribs1 on Google

image I don't know what all the other negative reviews are about. The front desk staff was really helpful. We made a lot of requests, extra comforter, extra towels, all kinds of other stuff. We are high maintenance and the front desk worker took care of us. So nice. The front desk worker also had great recommendations for dinner. The area is fine. Mostly safe. Anytime you are in a big city you have to pay attention if you are walking at night. It's no different than any of the other hotels we have stayed at in this area. The rooms are BIG. Much bigger than at the Omni which we stayed at last year. The room is very modern. Concrete floors. We actually prefer carpet ourselves but there is a nice rug. Anyway, we are having an absolute RANACAN so far. Woooo!

Business Response on Google Mar 26th, 2024
Ribs1, it's refreshing to read about the wonderful experience you've had at Fairfield Inn & Suites Dallas Downtown! It's heartening that our front desk team left a lasting impression with their helpfulness and excellent dinner suggestions. Safety and comfort are of utmost importance and we're glad the room size, modern design details, and locality met your requirements. We're particularly thrilled you're enjoying your stay to its fullest. Remember, we're here to meet any additional needs during your stay. Cheers!

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Overall Rating
( 555 Reviews )
254
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