Aviator West 7th

As usual, maintenance at Aviator West 7th is top notch. Timely. Courteous. Professional.
Apr 8th, 2024

Mar 11th, 2024

Charles was very helpful in assisting with the movement process.
Feb 25th, 2024

Feb 7th, 2024

If I had written this review a year ago, this would have been an easy 5 star review. Im not a reviewer typically if I have a bad experience somewhere I keep walking, but this warrants a review to caution any potential renters. Recently the Aviator has partnered with a predatory tow company and residents and their guests cars are getting towed on just about a daily basis. Before you say this kind parking enforcement sounds like a good thing, keep in mind parking has NEVER been an issue here. In my entire time living here, I nor anyone else Ive spoken to who lives here, has ever had any issues finding parking(we literally have a parking garage with empty levels of parking and an elevator), yet this is what the Aviator has decided is their number 1 priority. Ive had my catalytic converter stolen and my car broken into and Im far from being the only resident that has happened to and now we can add constant threat of the office towing my vehicle to that list of concerns. My girlfriend (who is a resident and on the lease) mistakenly swapped two of her license plate numbers on the site that they make you register your vehicle on and the office promptly had her car towed with no sympathy whatsoever. With $420 fee and a trip to the shady part of Fort Worth 20 minutes away, we finally got her car back. When I moved here 2 years ago, the staff was always super helpful and treated me the same as when I was a prospective renter, but none of that staff still works here anymore. Most of the new staff seem insincere and disinterested in helping. I will say maintenance here is top notch and I have nothing but good things to say about maintenance and the groundskeeper staff. Im not being over dramatic when I say that I have a constant fear of going out to my car only to find it gone not because it was stolen, but because it was towed. If the Aviator cares about their residents, they sure have a funny way of showing. **UPDATE** Aviator reached out to me in an attempt to remedy my complaints. I do appreciate the effort and even though they werent able to make me whole, I do have to reevaluate all pros and cons together. The location is great and Ive not had any issues with the units themselves. I am going to leave one star off as much of what I said above stands, but I do appreciate them making an effort.
Feb 24th, 2024