German Drive

Had my BMW 530i serviced this week at German. They did a free inspection of my brakes which felt spongy, and determined it was only the rear pads and sensors and a low/dirty brake fluids. They also let me know battery was low on charge. There was no upsales or pressure. Just matter of fact "this is what we find" and got the best service in town - better than the dealership. I would recommend the services here over others and you can't beat getting an honest free estimate without any gimmicks. Don't waste your time at the dealership. Services: Auto brake repair, Battery
Jun 30th, 2023

Allow me to save you the time, effort and research I did to arrive at this conclusion I wouldnt take our Mercedes anywhere else and here is why! We are fairly new to Keller, Texas and probably like you after finding a good realtor we needed to find a good mechanic. Our 2019 Mercedes GLC 300 needed an A1 service so I diligently called about a dozen automotive service centers I found on Google and Yelp, including the local dealership, to inquire about time and costs. German Drive was actually referred to me by one of the other centers that didnt do work on Mercedes. The gentleman gave me their phone number and said I wouldnt take a Mercedes anywhere else. Melea answered the phone at German Drive. Her Texas accent was cheerful, and she answered my questions confidently and professionally, explaining the costs involved and the time it would take. Melea described the thorough process German Drive uses by taking pictures of all the belts, hoses, tires, filters, and fluids during their full service inspection. This is far and above the general maintenance involved in the oil and filter changes, the fluid and tire check and brake inspection. I booked an appointment for the next morning. The gravel entry to German Drive belies the clean, comfortable air conditioned offices inside. I met Jackie outside and she politely pointed me to the door that would open up our new home for any automotive work we may need in Texas. Once inside a familiar accent filled the air with a warm Texas greeting. Melia helped get my car checked in and had the batteries replaced in both my key fobs at no charge. Then she got me situated in one of several personal wi-fi offices next to the customer waiting room that provided free beverages, coffee and snacks. The office was clean with a very comfortable chair and work area that was quiet and conducive to getting work done. I also began receiving text messages updating me on the next steps. This is a 5 star service center with incredible customer care. Marty owns and runs his facility hands on with pride and attention to detail, both with his staff and his customers, he is the real deal. HIs dad was a mechanic and he is an ASE Master Certified Mechanic who insists and pays for his crew to maintain and update their training and certifications. He is a genuine car enthusiast who has worked on every car you can name and many you probably cant! I was beyond impressed. Melea has two sons, one is a former Navy Seal and Jackies son is a Master Sergeant and will be home this 4th of July. Marty is from Brooklyn but has long since taken roots in Texas. This company is home grown with all of the modern equipment, computers and technology to service any make and model car you drive. Marty designed the mechanic's work area so that cars move in one direction and dont have to be backed up, this also provides maximum air flow to his crew who are provided a break room area for rest and showers. Each car bay has a screen that receives updates from the computer related to your specific car. Taking good care of the employees who take great care of your car allows the front office to provide amazing customer care while you wait. I am glad German Drive was a referral and am happy to pass on the advice I received, I would not take our Mercedes anywhere else. Services: Vehicle Inspection, Auto maintenance, Oil change
Jun 30th, 2023

Took my vehicle to Marty at German Drive for a 2nd opinion. He was quick and honest with his pricing and did a great job repairing my vehicle. Great price compared to the competitor. You have a new loyal customer. Thank you!
Jun 27th, 2023

Service: Engine repair
Jun 27th, 2023

This place is more expensive than the dealer.
Jun 25th, 2023