The Retreat at Cypress Station

Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Chamber Rating

3.3 - (215 reviews)
106
13
8
13
75
Read Our 215 Reviews

Chamber Rating

3.3 - (215 reviews)
106
13
8
13
75
  • Portia Baldwin

    This was the worst place ever they over charged me after they locked me out of my apt my grandma passed I told them I would be a little late and they said ok but when I got off one night I was locked out Ive never been done like this locked away from my stuff and meds I ended up with Covid the next day so I just moved out no way I was gonna be able to catch up because of the late fees way too high they made it harder and harder for me to live now they want almost 9k for an apt I got locked out of then tell me months later its against the law to lock ppl out but yall locked me out hey charged for anything under the sun she was like cleaning fee I cleaned up the apt everything aint what it seems these are nice but they want the money.and how yall take my tv and lock me away from my diabetic medicine
    Mar 31st, 2024

  • Eddy Delgado Mendoza

    People with dogs do not pick up excrement and bathe their dogs on the balconies, letting all the dirt fall into the kisses. We complain and everything stays the same.
    Mar 9th, 2024

  • Chabelis Castro

    Very grateful for the attention in these apartments. Very happy to be here. It is a beautiful place with very attentive people who treat you and help you when you rent here. I recommend them 100%. Thank you Daniela for your great help.
    Feb 5th, 2024

  • Ricardo Mireles

    Great experience with staff!!
    Jan 31st, 2024

  • Cheryl Jones

    I've moved in on 8/23/17! Love living here! Safe environment, maintenance is great and staff are fun and helpful!
    Jan 9th, 2024

Read Our 215 Reviews

About
The Retreat at Cypress Station

The Retreat at Cypress Station is located at 18200 Westfield Pl Dr in Houston, Texas 77090. The Retreat at Cypress Station can be contacted via phone at 281-866-9600 for pricing, hours and directions.

Contact Info

  •   281-866-9600
  •   (832) 446-6684

Questions & Answers

Q What is the phone number for The Retreat at Cypress Station?

A The phone number for The Retreat at Cypress Station is: 281-866-9600.


Q Where is The Retreat at Cypress Station located?

A The Retreat at Cypress Station is located at 18200 Westfield Pl Dr, Houston, TX 77090


Q What is the internet address for The Retreat at Cypress Station?

A The website (URL) for The Retreat at Cypress Station is: http://www.retreatatcypressstationapts.com/


Q What days are The Retreat at Cypress Station open?

A The Retreat at Cypress Station is open:
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM


Q How is The Retreat at Cypress Station rated?

A The Retreat at Cypress Station has a 3.3 Star Rating from 215 reviewers.

Hours

Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM

Ratings and Reviews
The Retreat at Cypress Station

Overall Rating

Overall Rating
( 215 Reviews )
106
13
8
13
75
Write a Review

Portia Baldwin on Google

image This was the worst place ever they over charged me after they locked me out of my apt my grandma passed I told them I would be a little late and they said ok but when I got off one night I was locked out Ive never been done like this locked away from my stuff and meds I ended up with Covid the next day so I just moved out no way I was gonna be able to catch up because of the late fees way too high they made it harder and harder for me to live now they want almost 9k for an apt I got locked out of then tell me months later its against the law to lock ppl out but yall locked me out hey charged for anything under the sun she was like cleaning fee I cleaned up the apt everything aint what it seems these are nice but they want the money.and how yall take my tv and lock me away from my diabetic medicine

Business Response on Google Mar 21st, 2024
Thank you for sharing your feedback with us. I understand your frustration regarding the fees you've encountered, and I want to provide clarity regarding our company policies.As a property management company, we have established certain policies to maintain the upkeep and operation of our properties. These policies include fees for various services and situations, such as late fees and cleaning fees. While we understand that unexpected circumstances can arise, our policies are in place to ensure the fair and consistent treatment of all our residents.Regarding the specific charges you mentioned, such as late fees and cleaning fees, these are outlined in your lease agreement, which you agreed to upon signing. Our team is diligent in enforcing these policies to uphold the standards of our community and ensure a positive living environment for all residents.I understand that these fees may seem burdensome, particularly during challenging times, and I empathize with your situation. Please feel free to reach out to me directly if you have any further questions or concerns regarding our company policies. Your feedback is important to us as we continuously strive to improve our services and meet the needs of our residents.Thank you for your understanding.

Eddy Delgado Mendoza on Google

image People with dogs do not pick up excrement and bathe their dogs on the balconies, letting all the dirt fall into the kisses. We complain and everything stays the same.


Chabelis Castro on Google

image Very grateful for the attention in these apartments. Very happy to be here. It is a beautiful place with very attentive people who treat you and help you when you rent here. I recommend them 100%. Thank you Daniela for your great help.


Ricardo Mireles on Google

image Great experience with staff!!


Cheryl Jones on Google

image I've moved in on 8/23/17! Love living here! Safe environment, maintenance is great and staff are fun and helpful!


Load More Reviews

Overall Rating

Overall Rating
( 215 Reviews )
106
13
8
13
75

Write a Review

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