Edible Arrangements

Absolutely pathetic not only did I get the wrong order and they refused to answer the phone but I literally just got the roses yesterday and theyre already dying?? Lmao joke of a business do not recommend at all. Already filed a complaint with my bank and will be getting my money back. DO NOT SHOP HERE
Feb 13th, 2024

The staff and customer service is amazing. The edibles are delicious!
Feb 11th, 2024

came to pick up my birthday gift and the lights were off, door was locked, open sign on and this is all before they close at 2pm. starting my birthday off horribly. thank you so much.
Nov 28th, 2023

You wanted to know if I was pleased with my order on Feb 14th? I was not pleased with my order on Feb 14th because my girlfriend did not receive her order on Feb 14th. I placed my order at 11am on the 14th, The tracking system said my order was not received until 1:15pm! The order seemed to move through the process of being made fairly quickly however the order was out for delivery for HOURS. I have ordered Edible Arrangements for her on previous Valentines day and she received her order no problem. My most recent order was not the case, I assume you ask for the name of the business and whether it is commercial or residential in order to make sure you deliver before closing time. My girlfriend leaves work at 4pm, the business closes at 5pm, your driver who can barely speak English, doesn't show up until after 5pm and calls both me and my girlfriend numerous times for some reason (I dont know why if she cant understand anything we say). So the order was not delivered. The other problem is that I called the store and left multiple messages with zero response, and asked for my money to be refunded, I was ignored entirely and the next day you guys delivered her the original order. While I am happy that my girlfriend received her order, she did not receive it on Valentines day as a surprise which is what I payed for. I still want my money refunded. And if i can make a suggestion if you are going to fail at the job Im paying for the least you can do is have an English speaker making the calls and the deliveries so that she can understand what the hell I am saying when I tell her she failed. This is America, This is Texas. We speak English. If you want to have a spanish speaker hire someone who speaks both English and spanish. Other than that figure out how to do what you are charging people for, and call them back at the very least if they are trying to get a hold of you.
Feb 20th, 2024

(9/15/2023) Had to edit my review. Been ordering for years and recently have found the fruit is old and soggy. I believe theyre using frozen fruit or something bc the amount of liquid that dripped from my most recent purchase was astonishing. Like the bottom of the bag was soaked and had a puddle. Fresh fruit will not drip like this. These fruit bouquets used to last days and now if we dont eat them on day 1, we have to toss most out. What a waste!!! Ive also received these as gifts recently (not sure if from this location or not) and have had the same issue. I believe theyre using frozen fruit or something. (5 years ago) Fantastic customer service... I accidentally screwed up and gave them the wrong delivery address (sorry again about that!!) and they went out of their way to get it right, even though it was my fault to begin with! Thank you so so much - I will absolutely be back again!!! Oh and the recipient of the fruit arrangement loved her gift... she said the fruits were fresh and delicious. Thanks again!!!
Oct 4th, 2023