Renova Laser Hair Removal & MedSpa

Absolutely love the customer service at Renova! Every technician Ive had has made sure I know exactly what to expect. I have felt comfortable every time and I love the results!!
Apr 2nd, 2024

Literally the worst laser hair removal place. 4 sessions in and no results at all. Giving one star is generous. The staff is rude and super sarcastic when I told them about my issues. Said I didnt come in consistently enough and that there were no notes from any of the staff indicating I wasnt seeing results. Then she said sorry no one told you consistency is key well sorry -but that info doesnt help me now. Some of the techs are sweet and do their best to work with you to help you get some kind of results but their lasers are just so weak even they look like they dont have much faith in their services. Spend a little more at Laseraway and get results instead of wasting your money here. Id rather be 4 sessions in with moderate hair reduction than as if I never had anything done. Dont go to this place. Oh also, once you pay youre locked in. Even if you have many sessions left and dont want to proceed with hair removal after not seeing results, and ask them for either a refund for the remaining sessions or to switch it out for another service they basically just say sorry theres nothing we can do. THE worst customer service on top of awful results. Trust your gut and trust the reviews. This place is awful.
Mar 30th, 2024

Great service and great staff. They make sure appointment is easy and fast.
Mar 15th, 2024

The facility itself is very clean, and comfortable. Staff are very professional and friendly. Though I have 2 more sessions left out of my 6 sessions package, I am very satisfied with the results. In two sessions my laser technician was Abey. She is very professional, friendly, caring, knowledgeable, and detail oriented. After each sessions with her I have experienced huge difference and less remaining spots. I'd like to thank Abey and other staff in this amazing professional facility. I highly recommend this professional hair removal facility!
Mar 6th, 2024

First time going and Abbey was amazing. She explained everything that was going to happened.
Mar 5th, 2024