Hampton Inn Houston Downtown

Nice hotel friendly stuff Rooms: Rooms : 4/5 | Service : 4/5 | Location : 5/5 Hotel highlights Great value More
Mar 25th, 2023

Was hit in the head by the curtain when I pulled it down. Called front desk(girl with braces) to explain the situation & she said she would send maintenance. Didnt bother to ask if I was ok. Went downstairs to change rooms & asked if she could get me a bag of ice for my head & told me to get my own ice on my floor. Rude when I asked to speak to a manager. Never filled out an incident report. Went to the athletic trainer & diagnosed me with a mild concussion. Had to call manager/supervisor the next day. Never got my extra points they promised me.
Mar 18th, 2023

Mar 17th, 2023

Great service is invisible. My stay was mostly seamless except for some rowdy neighbors whom the hotel ultimately kicked out that night. Because I prepaid my room they couldn't refund me but promised to send me enough Hilton Honors points to get a free night and ... Nope, never got those points, deducted one star. Walkability: Lots of great dining options within walking distance, and as someone who does not want to walk that much, you can imagine how close these places have to be if even *I* would walk to them.
Mar 14th, 2023

Beds were very comfortable, desk and adjustable table for work in room was good. The slide out shelf extension between the beds and in the bathroom was a great touch! The bathroom has a narrow long toiletry shelf that ladies will appreciate! The counter top room is plentiful, the closet and safe appreciated. There are even portable cubes for extra seating! Great staff, great breakfast options - I highly recommend!
Mar 14th, 2023