Four Points by Sheraton Houston Hobby Airport

Cute and large rooms. Everything was clean
Mar 21st, 2024

Not sure how this hotel has the Marriot label. Floors extremely dirty. Front desk staff doesnt even look up from their cell phone. Room is average at best. Cheap IKEA furniture and desk, damage to most the walls, peeling paint, etc. Fitness center okay, free weights are rusted and old. Has treadmills though. Water jug was empty if you need a bed next to hobby in a pinch this is okay,l. I checked in a day early and canceled 2 other rooms at a $250 penalty and rebooked my co-workers elsewhere. Will not stay here again. Terrible area. Went back down to car and got everything out even my charging cable just to be safe.
Mar 21st, 2024

Feb 16th, 2024

Great place neat Hobby
Jan 24th, 2024

Well I was impressed with the hotel. It was in a well lit area, was in a good location, and had onsite security. The place looked nice on the outside and didn't look sleezy or sketchy.There were lots of restaurants and fast food joints in the area, some within walking distances .The rooms were very clean and smelled fresh. The room was a modern contemporary style. The king size bed was massive and the pillows were comfortable to sleep on. The bed was made up in a crisp, military style (for those who served in the armed forces, you know what i'm talking about.). There is a huge 50-55 inch TV mounted on the wall, right in front of the bed that has ONLY basic cable. And the hotel rates were affordable and competitive. My date was impressed with the hotel. However, one complaint I have about the room was that it was very dark. Even when I turned on every light in the room, including the bathroom light, it was still dark and dreary and not enough to brighten up the room. The ambience of the room was stark, cold, and dreary. At times, the darkness of the room felt very overpowering. The lighting was a very stark white spectrum. My other complaint was the customer service. When I entered the hotel to check in and get a room, the Asian desk lady alternated between talking to me about what room I wanted for the night and holding a personal conversation in her native Asian language on her personal cellphone. This went on throughout the check-in process. It was very irritating, unprofessional, and rude. I hope that the Four Points Sheraton will train it's employees and desk people on basic customer service, professionalism, and etiquette. But overall, I was satisfied with my experience and will be staying at the Four Points in the future. Rooms: Room was compact but nice, quiet, and clean. It smelled fresh and clean. However, the room's ambience was dark, cold and dreary. No matter how many lights I turned on in the room, it still wasn't enough to brighten it. The lighting was a stark white spectrum. Nearby activities: Lots of places to go shopping. There is a Wal-Mart and a Fiesta grocery store nearby. And there are a few good "gentleman's clubs" close by in the immediate area. Safety: The parking lot was well lit and there was onsite security watching the parking lot. No shady ,sketchy characters loitering around the area. Walkability: It's close by to a lot of restaurants and fast food joints. I don't recommend females walking along the dark feeder of the freeway at night.
Jan 17th, 2024