Organic Nails Salon & Spa Of Las Colinas

Hi Amber, First and foremost, I want to express my sincere apologies for any inconvenience or dissatisfaction you may have experienced during your recent visit. Your feedback is invaluable to us, and we genuinely care about your experience with us.We sincerely apologize for the issue with your nail. We want to clarify that we use only high-quality products and take utmost care during our services. It's possible that there may have been an ingrown nail present, leading to the development of pus.We believe there might be some misunderstanding, and we're eager to resolve this for you. Please don't hesitate to reach out to us at your earliest convenience so we can address the problem together. Your satisfaction and well-being are incredibly important to us, and we are committed to ensuring you have a positive experience with us I encourage you to get in touch with us directly so we can discuss the specifics of your visit and address any concerns you may have. You can reach me at 4693770984 - manager or leave a text message, and I'll make sure we find a suitable solution together. We would love to offer you a REFUND if you can tell us more about detailsYour comfort and satisfaction are our top priorities, and we would appreciate the opportunity to make things right. Please don't hesitate to reach out, and we look forward to hearing from you soon.

Hi Mrs Shadi, I'm deeply sorry for the experience you had with us. Could you please share the reason behind your one-star rating? We want to understand what went wrong and address it promptly. You can reach out to me directly at 469-377-0984 or send a text, and we'll work to resolve the issue as soon as possible. Your satisfaction is our top priority, and we're committed to making things right for you.