Classic Collision
-
1830 Jackson Keller Rd
San Antonio, Texas 78213 - (210) 455-3864
Hours
Chamber Rating
-
Yvette Hogan
Great customer service and communication. Repairs were done in a timely manner. Very pleased.
May 31st, 2023 -
Randy Bullis
Great service, easy to work with. Only place i would use.
Apr 29th, 2023 -
Lupita Lopez
Taking too long to fix the car when they had priority on it cause it had been for so long in the shop and still promised a date and not keep with it. Risking another place next time. Like they say had to give one star to post my bad experience
Feb 3rd, 2023 -
Gabriel Vasquez
Repair was great,but I cant justify a better rating. Repair was delayed due to back order on parts, which is understandable. It was also delayed due to change in management, which left my car not being worked on when it only needed a paint job to finish completion. That is pure negligence. This left me paying for a extended rental.First estimated completion date was Dec 10. Final completion date was Jan 24. Forget about status updates as well. I was receiving automated messages till about December 19 or so. Said they would call with updates every so often instead. Didnt hear from them close to a month. I had to call to get a update.
Jan 13th, 2023 -
Dee dee
Service was mediocre at best. Had to take my car back to address overspray, and to replace a boot under the hood that was not replaced. (Also, had to address a sound that my car was making- which had to do with a strut. Had to leave my car again for 2 days so they could take it to Big O Tire to check on the sound.) The Overspray issue was addressed but, still no boot replaced. Now, after several months, I have been called several times by management of this location, to inquire about a 710.Xx check that I left with the receptionist and a back office employee. The check that was made out to me, has been in their possession since I picked up my vehicle the initial time, as their policy states you have to pay at time that repairs are completed/vehicle is picked up. This business was not my first choice however, the insurance company that was paying my claim was not accepted by my local, preferred body shop. I finally informed management not to contact me about this check ever again, as I am not responsible for their poor record-keeping. Services: Painting, Body & Trim
Nov 3rd, 2022
About
Classic Collision
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: offer quality service with integrity and honesty. For over 35 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress free for you as possible from drop-off to pick-up. We put customer satisfaction first in in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.
Contact Info
- (210) 455-3864
Questions & Answers
Q What is the phone number for Classic Collision?
A The phone number for Classic Collision is: (210) 455-3864.
Q Where is Classic Collision located?
A Classic Collision is located at 1830 Jackson Keller Rd, San Antonio, Texas 78213
Q What is the internet address for Classic Collision?
A The website (URL) for Classic Collision is: https://classiccollision.com/locations/classic-collision-jackson-keller/
Q What days are Classic Collision open?
A Classic Collision is open:
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Q How is Classic Collision rated?
A Classic Collision has a 4.8 Star Rating from 48 reviewers.
Hours
Ratings and Reviews
Classic Collision
Overall Rating
Overall Rating
( 48 Reviews )Yvette Hogan on Google
Great customer service and communication. Repairs were done in a timely manner.
Very pleased.
Randy Bullis on Google
Great service, easy to work with. Only place i would use.
Lupita Lopez on Google
Taking too long to fix the car when they had priority on it cause it had been for so long in the shop and still promised a date and not keep with it. Risking another place next time. Like they say had to give one star to post my bad experience
Gabriel Vasquez on Google
Repair was great,but I cant justify a better rating. Repair was delayed due to back order on parts, which is understandable. It was also delayed due to change in management, which left my car not being worked on when it only needed a paint job to finish completion. That is pure negligence. This left me paying for a extended rental.First estimated completion date was Dec 10. Final completion date was Jan 24. Forget about status updates as well. I was receiving automated messages till about December 19 or so. Said they would call with updates every so often instead. Didnt hear from them close to a month. I had to call to get a update.
Dee dee on Google
Service was mediocre at best. Had to take my car back to address overspray, and to replace a boot under the hood that was not replaced. (Also, had to address a sound that my car was making- which had to do with a strut. Had to leave my car again for 2 days so they could take it to Big O Tire to check on the sound.)
The Overspray issue was addressed but, still no boot replaced.
Now, after several months, I have been called several times by management of this location, to inquire about a 710.Xx check that I left with the receptionist and a back office employee. The check that was made out to me, has been in their possession since I picked up my vehicle the initial time, as their policy states you have to pay at time that repairs are completed/vehicle is picked up. This business was not my first choice however, the insurance company that was paying my claim was not accepted by my local, preferred body shop.
I finally informed management not to contact me about this check ever again, as I am not responsible for their poor record-keeping. Services: Painting, Body & Trim
Overall Rating
Overall Rating
( 48 Reviews )Write a Review
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