Talbots

I was pleased with the help Martha gave me on the phone to purchase the only black cardigan they had left in my size (drove 27 miles to get it), and the transaction and interaction was really splendid. When I got to the store I thought I would check to see if they had any other staple colors I might want to add to my wardrobe. BIG MISTAKE! The one lady grabbed my bag to make sure I had paid for the contents and then turned around and never gave me an opportunity to ask where the others were. I wondered aimlessly around the store looking for the other colors to no avail and NOT ONCE did anyone ask if they could help me despite making direct eye contact with me. I WONT be coming to this store again. This is the second time Ive been here and treated like Im non-existent! Ill stay at my store in Stone oak and if they dont have it Ill just order it.
Oct 14th, 2022

First experience at Huebner Oaks location. I needed to exchange a gift order for a slightly larger size. I called and Shadow informed me that it was,( ABSOLUTELY!) available in-store, so I went the next day. As I walked in, there was my order, at the ready, hanging right by the sales desk! Shadow expediently and professionally handled my transaction within minutes! The store is clean and well arranged; beautiful to look at! My special thanks to Shadow for a very nice shopping experience!
Oct 12th, 2022

Feb 21st, 2022

Dec 22nd, 2021

Need a sales lady that is willing to get to know me and my style. I don't like going to the dressing room and not having anyone check on me. I want only one salesperson attending to me.
Dec 9th, 2021