francesca's
Hours
Chamber Rating
-
Bronte Nixon
I was shopping around and seen they closed at 8. I arrived at 7:50 but was only coming for a pair of earrings. The doors were already locked and the worker was right up front. She didnt acknowledge us but instead proceeded to the back and turn off thw lights. Even though it was 10 mins before closing. The hours are posted till 8 therefore expectations were not met. If you close at 8 then thats what customer should be expect
Mar 10th, 2024 -
alexis
Awful customer service. Tried to try something on in store and needed help from a friend zipping a dress up and we were kicked out of the fitting room and she was so rude to us about it and was saying we need to hurry up in the dressing room when my friend was trying on clothes.
Jul 10th, 2023 -
William Smith
Amazing team so gracious customer service ever !! i will highly recommend this place my girlfriends and myself had a blast there and were so refreshing to be ok to ask questions and receive a high Customer Service Thank you, Mercedes Smith
Apr 29th, 2023 -
Manda W
We were never greeted or offered a fitting room. I get that it was a Saturday but the girls working there seemed like they could care less about customers. The Tanger outlets location has amazing customer service and we will take our business there from now on.
Apr 16th, 2023 -
Brandy Ramos
My daughter and I visited this location on Saturday (9/24). The store was full of shoppers and the girls behind the counter were so unprofessional. There were four girls at the time of our visit and all they did the entire time we were in there was gossip and talk about one of their fellow employees. As a customer, I dont want to hear this going on as I shop, but second it felt like I was witnessing a real life episode of mean girls. They never stopped gossiping long enough to greet a customer, offer a dressing room or even interact with the many clients they had in the store at the time.
Dec 1st, 2022
Languages
- English
Payment Methods
- AMEX
- DEBIT
- DISCOVER
- MASTERCARD
- VISA
- NFC
- CASH
Questions & Answers
Q What is the phone number for francesca's?
A The phone number for francesca's is: (817) 242-0446.
Q Where is francesca's located?
A francesca's is located at 214 State Street, Southlake, TX 76092
Q What is the internet address for francesca's?
A The website (URL) for francesca's is: https://www.francescas.com/
Q How big is francesca's?
A francesca's employs approximately 6-10 people.
Q Is there a key contact at francesca's?
A You can contact Ann Reagan at (817) 242-0446.
Q What days are francesca's open?
A francesca's is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is francesca's rated?
A francesca's has a 3.9 Star Rating from 32 reviewers.
Hours
Ratings and Reviews
francesca's
Overall Rating
Overall Rating
( 32 Reviews )Bronte Nixon on Google
I was shopping around and seen they closed at 8. I arrived at 7:50 but was only coming for a pair of earrings. The doors were already locked and the worker was right up front. She didnt acknowledge us but instead proceeded to the back and turn off thw lights. Even though it was 10
mins before closing. The hours are posted till 8 therefore expectations were not met. If you close at 8 then thats what customer should be expect
alexis on Google
Awful customer service. Tried to try something on in store and needed help from a friend zipping a dress up and we were kicked out of the fitting room and she was so rude to us about it and was saying we need to hurry up in the dressing room when my friend was trying on clothes.
William Smith on Google
Amazing team so gracious customer service ever !! i will highly recommend this place my girlfriends and myself had a blast there and were so refreshing to be ok to ask questions and receive a high Customer Service Thank you, Mercedes Smith
Manda W on Google
We were never greeted or offered a fitting room. I get that it was a Saturday but the girls working there seemed like they could care less about customers. The Tanger outlets location has amazing customer service and we will take our business there from now on.
Brandy Ramos on Google
My daughter and I visited this location on Saturday (9/24). The store was full of shoppers and the girls behind the counter were so unprofessional. There were four girls at the time of our visit and all they did the entire time we were in there was gossip and talk about one of their fellow employees. As a customer, I dont want to hear this going on as I shop, but second it felt like I was witnessing a real life episode of mean girls. They never stopped gossiping long enough to greet a customer, offer a dressing room or even interact with the many clients they had in the store at the time.
Overall Rating
Overall Rating
( 32 Reviews )Write a Review
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