Ken Garff Volkswagen Orem

( 2088 Reviews )

115 E University Pkwy
Orem, UT 84058
801-228-0482

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Hours

Sunday:

Closed

Monday:

9:00 AM - 7:00 PM

Tuesday:

9:00 AM - 7:00 PM

Wednesday:

9:00 AM - 7:00 PM

Thursday:

9:00 AM - 7:00 PM

Friday:

9:00 AM - 7:00 PM

Saturday:

9:00 AM - 7:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

4.3 - (2088 reviews)

1572

141

240

Read Our 2088 Reviews

Chamber Rating

4.3 - (2088 reviews)

1572

141

240

› ‹

Amber Lessing
tradded my truck in and was supposed to have also bought a warranty with the new one some how they got over on me ! really watch finacing
Apr 9th, 2024
Stanley Johnson
The team were very accommodating. Fixed the problem that we had. Provided a car to use while the problem was being fixed. In the future, when the car is being serviced, will it also be washed?
Apr 7th, 2024
Dianna Sorensen

Apr 5th, 2024
emma fisher
I had almost given up on finding what I wanted and Grace was able to help me check all my boxes. Setting up an appointment and contacting Grace was easy and convenient. My trade-in experience was efficient and fair, and management was very willing to accommodate my budget! I have a great new beetle, and this was a great experience overall. I have been able to keep in contact with any concerns even after signing, and theyre always happy to help! Thank you to Garff Volkswagen & extra thanks toGrace Allred! She rocks!
Apr 3rd, 2024
Luis Patino
Had a good experience with the service scheduler and the service advisor, however on the technical side of things. Tiguan is still experiencing the same issue we took it in for. A year ago we had a bad brake switch and asked them to replace it, they said they did not have it in stock and would order it and call me back( they never did). Transmission is going into emergency mode, scheduled a service to get this repaired, and get oil service done. (They forgot to do the oil service, had to wait extra after coming to pick up the vehicle). They replaced the E-Brake switch assembly and said that was it. Gave me a discount on it since I had been waiting for it for over a year wich is appreciated, but now 50 miles later the vehicle is still going into Transmission emergency mode. Not sure who to thrust now if the dealer doesn't fix it where do yo go? 03/26/24 UPDATE Service Manager schedule a new service inspection. First diagnosis wasnt accurate, but on this second time around they found the root of the problem and Installed a new shifter module FREE of charge and happy to report Vehicle has been working great ever since. I respect more someone who honestly admits a mistake and comes back clean and makes up for it ! 5 Five stars for this pros. Went above and beyond. (I like getting a video from the tech from the repairs and explanation of the work done even before I go pick it up)
Apr 2nd, 2024

Read Our 2088 Reviews

About
^{Ken Garff Volkswagen Orem}

Ken Garff Volkswagen in Orem makes it easy for you to get started on your path to own a new VW! You can easily and safely request financing online and compare all of the available lease and finance options, calculate your payments, and even receive a quick quote. Whether you are searching for a Tiguan, Jetta, or Atlas, we can help you find it.

Contact Info

801-228-0482
Facebook
Twitter

Products

New Volkswagen Vehicles
Pre-owned Vehicles

Services

Battery Service
Oil Change
Tire Rotation and Wheel Alignment
Vehicle Maintenance

Brands

Volkswagen

Questions & Answers

Q What is the phone number for Ken Garff Volkswagen Orem?

A The phone number for Ken Garff Volkswagen Orem is: 801-228-0482.

Q Where is Ken Garff Volkswagen Orem located?

A Ken Garff Volkswagen Orem is located at 115 E University Pkwy, Orem, UT 84058

Q What is the internet address for Ken Garff Volkswagen Orem?

A The website (URL) for Ken Garff Volkswagen Orem is: https://www.kengarffvw.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness

Q How big is Ken Garff Volkswagen Orem?

A Ken Garff Volkswagen Orem employs approximately 20+ people.

Q What days are Ken Garff Volkswagen Orem open?

A Ken Garff Volkswagen Orem is open:
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM

Q How is Ken Garff Volkswagen Orem rated?

A Ken Garff Volkswagen Orem has a 4.3 Star Rating from 2088 reviewers.

Hours

Sunday:

Closed

Monday:

9:00 AM - 7:00 PM

Tuesday:

9:00 AM - 7:00 PM

Wednesday:

9:00 AM - 7:00 PM

Thursday:

9:00 AM - 7:00 PM

Friday:

9:00 AM - 7:00 PM

Saturday:

9:00 AM - 7:00 PM

Related Categories

Auto Repair Shop

Ratings and Reviews
^{Ken Garff Volkswagen Orem}

Overall Rating

( 2088 Reviews )

1572

141

240

Write a Review

Amber Lessing _{on Google}

Apr 9th, 2024

tradded my truck in and was supposed to have also bought a warranty with the new one some how they got over on me ! really watch finacing

Business Response_{on Google} ^{Apr 9th, 2024}

Hi Amber, we have tried contacting you regarding this warranty issue, but have been unable to reach you. We just need to have you come in to get a recall completed, and then everything with the warranty will be just fine. Please reach out directly using the contact information below and we will be happy to assist you. Thank you.Nicole Beaumont, F&I Assistant, [email protected]

Stanley Johnson _{on Google}

Apr 7th, 2024

The team were very accommodating. Fixed the problem that we had. Provided a car to use while the problem was being fixed. In the future, when the car is being serviced, will it also be washed?

Business Response_{on Google} ^{Apr 9th, 2024}

Thank you, Stanley! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Dianna Sorensen _{on Google}

Apr 5th, 2024

Business Response_{on Google} ^{Apr 9th, 2024}

Thank you, Dianna!

emma fisher _{on Google}

Apr 3rd, 2024

I had almost given up on finding what I wanted and Grace was able to help me check all my boxes. Setting up an appointment and contacting Grace was easy and convenient. My trade-in experience was efficient and fair, and management was very willing to accommodate my budget! I have a great new beetle, and this was a great experience overall. I have been able to keep in contact with any concerns even after signing, and theyre always happy to help! Thank you to Garff Volkswagen & extra thanks toGrace Allred! She rocks!

Business Response_{on Google} ^{Apr 4th, 2024}

Thanks for your review, Emma! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Luis Patino _{on Google}

Apr 2nd, 2024

Had a good experience with the service scheduler and the service advisor, however on the technical side of things.
Tiguan is still experiencing the same issue we took it in for.
A year ago we had a bad brake switch and asked them to replace it, they said they did not have it in stock and would order it and call me back( they never did).
Transmission is going into emergency mode, scheduled a service to get this repaired, and get oil service done. (They forgot to do the oil service, had to wait extra after coming to pick up the vehicle).
They replaced the E-Brake switch assembly and said that was it.
Gave me a discount on it since I had been waiting for it for over a year wich is appreciated, but now 50 miles later the vehicle is still going into Transmission emergency mode.
Not sure who to thrust now if the dealer doesn't fix it where do yo go?
03/26/24 UPDATE
Service Manager schedule a new service inspection.
First diagnosis wasnt accurate, but on this second time around they found the root of the problem and Installed a new shifter module FREE of charge and happy to report Vehicle has been working great ever since.
I respect more someone who honestly admits a mistake and comes back clean and makes up for it ! 5 Five stars for this pros.
Went above and beyond.
(I like getting a video from the tech from the repairs and explanation of the work done even before I go pick it up)

Load More Reviews

Overall Rating

( 2088 Reviews )

1572

141

240