Enterprise Rent-A-Car

Worst customer service ever!!! All of the employees seem to be so called managers so you cannot speak to someone who will take responsibility for the wrong information you received. Even if you provide them with the name of the person who has given you the incorrect information they just dismiss it and blow it off by telling you it is because the employee you spoke with is new. Therefore, dont be surprised if you do not get any help or resolution to the issue at hand. The lack of customer service was very dissatisfying and poorly executed. This could have been easily handled had the manager just called the insurance company to get what was needed. I would recommend staying away from this place unless you dont mind wasting your time.
Sep 24th, 2023

The lady at the store was extremely rude because there was a small chip in my ID. Ive rented here multiple times with it just like that without a problem. She was clearly having a bad day and took it out on me. Its upsetting because I rent here almost monthly
Aug 23rd, 2023

Personable and knowledgeable would best describe the employees. Best place to rent a car in SLC.
Aug 21st, 2023

Good place and somewhat cheap. But they don't work with you on any damages and overcharge. I'm a mechanic myself and they're charging me $2300 for a scratch. Will me sueing
Aug 21st, 2023

I was struggling to find an available car and location for a couple of days until I spoke with Connor. He was awesome at customer service, working with me and locating an available vehicle. He went above and beyond. He totally changed my mood after being frustrated with the run around. Thanks Connor!
Aug 14th, 2023