UVM Medical Center Spiritual Care

Sep 7th, 2021

Always professional and proficient. I had a visit to oncology and an MRI. Hard to find parking in the underground parking lot but otherwise a smooth visit. Check in on each level and asked covid19 questions. Get a screened sticker with the date you must wear in the hospital the entire time as well as mandatory masks. No fee for parking with my handicapped placard.
Aug 18th, 2021

Extremely rude patient account representative named Lauren Skellie, works here. She is condescending and believes she is much more important than she actually is. I believe the glue from her craft making has gone to her head..
Aug 8th, 2021

ER experience for pediatric broken arm was good - quick intake and pleasant medical professionals. Like most ER visits, I imagine, we would have loved to get discharged earlier but people were busy. Follow up care with pediatric orthopedist was also fine. Billing has been painful. No one was able to provide any information about the cost of different treatment options and told me at one point that "people don't really ask for that kind of information." (They should-healthcare is the only industry I can think of where you are expected to receive a service without having ANY idea as to the cost - transparency should be a priority for consumers.) This made it difficult to make decisions and made us skeptical of the providers. We thought we squared away all bills and then were surprised with a new bill 10 months after service was originally provided. We paid promptly. One week later we received another copy of the same bill threatening to send us to collections but also noting that they bill is in the 0-30 day period. Medical care is already emotional and financially stressful...I wish the concept of people before profit didn't extend to the healthcare industry.
Sep 11th, 2021

Aug 5th, 2021