The Point at Falls Church

Extremely happy with my apartment.
Mar 30th, 2024

Finding a clean and well-maintained apartment complex can feel like striking gold, and that's exactly what I found at The Point at Falls Church. From the moment we moved in, we've been impressed by the overall upkeep and professionalism of the management team. One of the things I appreciate most is the constant commitment to cleanliness. The common areas are always spotless, with trash promptly removed and the gym is always clean with plenty of wipe down supplies provided. This extends to the grounds as well, where the landscaping is well maintained. It creates a truly pleasant living environment. We have lived here with 2 children for 2.5 years so we have come to know the maintenance team. He is friendly and responsive, always willing to chat and answer any questions I have about the apartment or current repair. Having such a prompt and professional maintenance service is a huge stress reliever. While on the W&O Trail and with neighbors like smoothie shops, book stores, sushi restaurants the location can't be beat. Additionally there is easy access to the East Falls Church metro station and Falls Church Farmers Market both just a few neighborhood blocks away. Overall, I can't recommend The Point at Falls Church highly enough. The combination of a clean environment, responsive staff, and a sense of community makes it a fantastic place to live. If you're looking for a well-maintained apartment complex with a professional and caring management team, look no further!
Mar 21st, 2024

Weve been here since 2021 and have really enjoyed our stay. Our two bedroom layout is a good size and makes very efficient use of space. The neighborhood its located in is fantastic. The short walk to the metro, which gets both Orange and Silver lines, is very convenient for working in DC. Maintenance requests have been handled quickly.
Feb 28th, 2024

I applied online for an application with the predisposed information that if I cancel the application or dont get chosen for the lease I would get my $275 deposit back. On top of that I was being forced to move into an apartment that I have yet to see, pay for it starting Jan 8 and not move in until Jan 12. Talk about customer service lol. The number on the card is also ignoring my calls and texts as on the fee paper given it says that this deposit is REFUNDABLE. Legally Im going to sue as thats false advertisement
Jan 8th, 2024

I resided at Crescent Falls Church during two separate periods. During my initial stay, I was impressed by the building, amenities, staff, and the overall quality of the apartments and common areas. These positive aspects motivated me to return for a second stay. However, my second experience was quite different. It seems that there was a shift in the management of the building following the Covid pandemic, resulting in a decline in the impeccable standards I had previously experienced. I encountered frequent maintenance issues with the elevators and alarms, faced difficulties in communicating with the staff, and had an unpleasant departure from the building. The departure was marred by billing problems and disrespectful customer service. I feel obligated to caution potential renters to exercise caution regarding the condition of the apartment they receive and to pay special attention during the final audit. I had trusted the company to conduct a fair assessment of the apartment, as it was in excellent condition when I vacated it. However, I was unexpectedly charged for a new carpet, with the reasoning that it had an unpleasant odor (which it did notI was living there). Despite leaving the apartment early, which allowed them to lease it to others ahead of schedule, and even paying for express cleaning, I felt unjustly treated. This incident left me extremely disappointed, and I cannot recommend Crescent Falls Church to anyone after this experience. If, by any chance, you find yourself without other options and must reside there, I advise you to report the persistent condensation on the windows, which causes the apartment carpets to become wet. Fortunately, I now know that I won't have to endure such an ordeal with Crescent Falls Church in the future.
Jul 18th, 2023