Bray & Scarff

Thank you Ali Sajid of the Arlington, Virginia store for excellent customer service on the phone! Thank you for recommending the Speed Queen Top Loader TR7 washing machine with 7 year warranty. You listened to all our laundry needs and made buying it so easy. It was installed two days later in a timely fashion by Santiago & Manuel. They also offered excellent customer service. Thanks Bray & Scarff!
Apr 6th, 2024

Ali was outstanding!
Mar 29th, 2024

Knowledgeable sales person, great selections, comfortable environment for shopping.
Mar 26th, 2024

We have bought two appliances from Bray and Scarff at the Arlington location since moving into our house 6 years ago. The first was a refrigerator - and it was excellent. We went to the store, had a helpful associate show us models, and - boom - a day later had a new refrigerator. Where Bray and Scarff really shined and impressed us, however, was with our recent stovetop purchase. I won't belabor you with the long story, but the TLDR is that we had tried for months to buy a new stove top from an associate at B&S -- and it was dismal. Endless emails back and forth. We paid for two measurements. And we were constantly chasing the associate. I was about to give up, but then a new associate - Ali - stepped in to help me. WOW What a phenomenal change. Ali was thoughtful, fast, and driven to help us get the stove we wanted. He responded to emails and texts within minutes - not weeks. He got the measurement perfect, communicated very precisely about the details, ordered our Wolf induction stovetop within a few short days (as a pose to MONTHS without ordering from the prior associate) and the second things were delivered, scheduled our install. He was also thoughtful and consultative - not pushing us in one direction or the other, but really helping execute our desires. The crew that did the install was also excellent: kind, thoughtful and were clearly experts. They had to cut about an inch into the countertop, remove parts of our internal cabinetry, and had to do complex removal and setup of the fan system from the crawl space. They did the whole thing in a few short hours and ensured cleanup was done properly. Ali and his team are absolutely amazing. If you go to buy an appliance at B&S - ask for him. You won't be disappointed.
Mar 24th, 2024

Sandy was attentive and knowledgeable. Good service
Mar 21st, 2024