Baird Automotive

I was a first-time customer who dropped my car off and asked for a VA safety inspection. Unbeknownst to me they don't do state safety inspections. Rather than call and let me know this, they proceeded to do their own inspection and charged me $90 for it, a VA state inspection only costs $20. They should have given me the opportunity to decline it.
Apr 6th, 2024

I have been a customer about 3 years now. They serviced my Alfa Romeo (oil change and diagnostics), and advised the right time to change brake pads and rotors. I really appreciate their honesty and the Customer centric approach. The "other" service shop I went to before Baird's, pushed me to replace the whole brake rotors and pad setup, front and back, (which still had 20K miles of life) for an exorbitant amount. They saved me time and money. Baird automotive is upfront, reasonable, no up-selling the services.You can check the updated price on the wall, left side of the reception counter. They will tell you what they can service, what they can't, recommend the right maintenance and procedures. I am a car enthusiast, and understand which parts require what kind of maintenance, and when needs to be replaced. Super happy with them, no smoke-and-mirrors. I recently purchased an Audi, took it there for post-purchase inspection, and was really happy with their service (unlike the nearby Audi dealership which I opted for similar service an costed me 3x). I will be booking them for the upcoming oil changes and services. I am a regular customer now, seen them 4x in the past. Schedule with confidence, five star services.
Mar 12th, 2024

Best Auto shop in Arlington. Honest, quick and reliable repairs and timely service. Takes the extra time to explain repairs and troubleshoot car issues. Highly recommend Joey and his team.
Jan 25th, 2024

Jan 17th, 2024

I've had a few great experiences with Baird Automotive. They are an honest and knowledgeable shop. As a young woman, I have felt comfortable coming here time and time again, and never felt cheated, pressured, or scammed which is an absolute massive relief. They have quickly become my go-to shop in the DMV!
Dec 28th, 2023