BJ's Wholesale Club

It's not my job to check myself out of your store. Hire some cashiers
Mar 10th, 2024

My 3rd time using delivery and not ever again. Order never right, substitute when marked not to, and now today failed to give driver my real reason to use, getting my cases of water. No apologies no nothing when I called , better service from other stores so thats where I will give my business to. Thank you for nothing BJs.
Feb 22nd, 2024

Very Poor Service! Today, The BJ's certified employee with red hair, beard and a red hat, did not say hello, did not say goodbye, simply smirked and walked away each time. Attempting to resolve a SKU number issue. Clearly customer service is not his strong suit. If he's going to the customer facing, serving the public he should learn and demonstrate the basics customer service fundamentals!
Feb 8th, 2024

It is quite unfortunate that this rating does not allow for a zero because that is rating this establishment so deserves. They do not have adequate staff and thus have issues with assisting their members. The few staff that were helpful seemed to have vanished without a trace. The club manager is utterly delightful in the sense that he cannot and does not seem to be able to function without passing members around like they are some sort of dodge ball. I cannot stress enough that this place needs some serious sort of aid from somewhere. Do not get me started on the assistant club manager either. He does not seem to respect personal space nor a sense of smell considering the copious amounts of cologne that he seems to enjoy dousing himself in. The amount of times I walk in and have someone always asking me if I would perhaps be interested in applying for their so called beneficial credit card churns the insides of my stomach. How do these individuals sleep at night knowing that they have disturbed the peace of a member who would just like to shop without the annoyance of a piece of plastic being shoved into their very being when they would just like to shop and go home. I assume that their corporate does not care about their members or else they would not ask you any time you get something done to your membership.
Jan 18th, 2024

Store meets standards as expected of a BJs wholesale club. However, the meat department is severely sub standard when it comes to a wholesale club. They have the absolute bare bones selection of cuts here, whenever I go here I see the customers looking at the meat section very intensively, as if trying to find something. I also see numerous customers walk away empty handed, because they clearly couldn't find what they wanted. This stores manager needs to conduct a review of their selection of meat to better serve their customers.
Dec 25th, 2023