Metro by T-Mobile

Great customer service
Jan 4th, 2024

i have never experienced such discrimination and horrible customer service until i came to this store. the asian lady told us if the port didn't go through, not only would we lose our money ($230) but we would BE FORCED to pay $300+ more for a new number. you cant expect to run a successful business with someone like that in charge. not only is she lacking communication skills but she seems to discriminate and force made up policies against customers who (she thinks) don't speak english. she became extremely impatient and frustrated and actually started talking down to us. she said the port company was supposedly closed on sunday and we weren't going to leave with less that what we came in with. she kept giving lame excuses but then finally offered a refund and she took $40 out of what we paid. i reported her to customer service and filed a claim with my bank. i ported my number to boost mobile.
Dec 15th, 2023

This is a bad business, they charge you. Before starting any transaction, like someone asking for a gift and the Chinese, if they can't do it, try to give any excuse not to return the money.
Nov 21st, 2023

Best people working there
Aug 14th, 2023

Extremely bad Customer service from the female owner.
Jul 15th, 2023