Popeyes Louisiana Kitchen

Apr 5th, 2024

Excellent customer service. Food was hot and great. They corrected my order and were the absolute best!!!!!!
Mar 31st, 2024

Mar 25th, 2024

Customer service is the absolute worst. I mean the worst. I'm placing my order and could hear the lady exhaling with an attitude after everything. They never have anything. I don't understand how these places want you to spend your hard earned money on pooer customer service and quality food Update: I would like to add to my review. I had a doordash pick up tonight 3/27/2024. They did not have what the customer ordered. I asked the customer if they wanted to substitute. They did. While waiting, I hear one of the employees say, "She asking for too much." The employees here are the rudest I have ever encountered. I try to avoid picking up here as much as I can however it affects my ratings when I decline.
Mar 23rd, 2024

I waited in line by a metal rack that had a sign on it saying "online orders here." When I got to the front, nobody said a word to me, all while helping the customers in the regular ordering line. I waited for a while, and then a guy walked right up to the counter and asked about an online order. They started to help then, and I spoke up and said, "I've been waiting in line for an order. Am I not in the right line?" They said, without looking at me by the way, "yeah, you're in the right line. " Finally, the manager walked through and told the crew they were just standing around while orders were ready and for someone to help me. The two crew members who put my order together asked me if "this was my order." I had no idea what was in the bags they were putting together, so I told them my name. The entire time I was there, nobody looked at me. It was weird, like Twilight Zone or something where I was invisible. Even when the manager referred to me, he never spoke directly to me.
Apr 7th, 2024