Richmond Hearing Aids

Not a fan.
Jan 13th, 2022

My primary care physician referred me to Dr. Armstrong. However, he was booked up for months, so the receptionist scheduled my appointment with Dr. Giordano. This is a horrible doctor. I am a Registered Nurse, and I have never worked with a doctor with such bad beside manner. While giving him my history, he would literally cut me off mid-sentence to dictate into his recorder. I have never felt so much like a "number" and not a patient. I gave him a second chance, and on my second visit, he was just as bad. He didn't even remember me, even though I had just been there a month earlier. I received allergy shots for a couple of months, but reacted poorly. The nurses had to mix a new diluted vial for me and said they would call when it was ready. I have been waiting for them to call me back since August of 2013. If you do go to this place, see Dr. Armstrong. I have heard nothing but good things about him. I am sorry that he has a doctor in his practice that is bringing such bad reviews.
Jan 14th, 2015

Never got to see Dr. Armstrong. I was rescheduled THREE separate times because his nurses can't keep his calendar straight. So I found a different ENT doctor (who is wonderful) and then canceled my appointment with Dr. Armstrong. I JUST got a call that I missed my appointment with them and would be charged for it. I spoke very strongly to a young woman in the scheduling department and told them basically that they are all incompetent. If you are ACTUALLY trying to see an ENT in a timely manner, and don't want to deal with incompetent folks that can't keep a calendar, then I suggest you call a different doctor than Dr. Armstrong.
Dec 15th, 2014

Dr. Armstrong and staff are excellent. They really care about their patients and are very through, knowledge, and friendly.
Nov 5th, 2013