Virginia SkyWire

Left a ticket online, and immediately called because I thought they would never see the ticket. My man Robert Thompson answered immediately. While I was confused as heck, Robert had answers to every question and was super friendly about it. Within moments my problem that had been going on for a few months was fixed. Now I got color lamps working in my bedroom and zen space between all my speakers to relax after a long day. This was super helpful! Thank you Robert/Virginia Skywire! you are the best!
Apr 7th, 2024

Camille Price assisted in the setup of my new service. She was quite friendly and very accommodating to my scheduled appointment time (I was ill-prepared earlier) and she graciously rescheduled later in the day to assist me. She is a wonderful rep and I highly recommend Skywire!
Mar 25th, 2024

Excellent experience! Michael Mosquera was absolutely amazing! Educated me and helped me find the best plan! Super chill guy, patient, and willing to help you in the best way possible for your situation! Thank You Michael!
Mar 22nd, 2024

I had an issue with my Direct TV Box and I called Skywire today,03/15/24 and a gentleman by the name of Grady responded to me about what could be the problem and the resolution. He knew my circumstance as I am due to be out of town and he would call me the same afternoon to see if the TV could be rebooted. He was able to squeeze and schedule a technician to resolve the issue the next day, tomorrow. He was informed, efficient, courteous, and really restored my faith in what customer service should be with all companies. As I worked over 40 years in a service industry, I consider to be qualified to assess excellent customer service and this representative, Grady rates the highest in a rating of his handling my problem.
Mar 16th, 2024

Mar 6th, 2024