H&R Block
-
3220 W Cary St
Richmond, Virginia 23221 - 804-353-9450
Hours
Chamber Rating
-
Chris Suarez
Nothing but terrible experiences at this place. Last year the tax pro who had been working with us disappeared a few days before the filing deadline. He had been helping us file our taxes for the prior year and refiling for another tax year. He never finished preparing them. We were never alerted that he was done for the season. I returned twice during open hours when I got off work. The front door was locked both times. I had to knock several times on my second visit before someone hiding in a cubicle came out and said they were closed -- mind you this was a weekday and two hours before they were scheduled to close for the day. Another tax pro helped us complete our taxes -- but only after the filing deadline. Fortunately we didn't owe money so we weren't penalized. Months later when our IRS return for the refile never came, we couldn't get anyone at HR Block to help us figure out if we failed to send a form. (Never mind that we couldn't get any answers from the IRS either.) We made another appointment recently to figure out what happened with our 2021 refiling. The tax pro we were scheduled to meet was a no show. Another accountant agreed to help us out. It was the same person who eventually did our taxes last year. Turns out she never sent the paperwork to the IRS. She said she would send it by mail the next day and send us a USPS tracking number to verify that it's been sent. It's been a week and she hasn't followed up or replied to a message I sent earlier this week. Abysmal service. Don't trust these people with your taxes.
Mar 28th, 2024 -
Randall Benton
Fast, accurate tax service with a friendly staff. I was missing a single document, but upon locating it was able to complete my filing the same day. Price was reasonable for the security of having a professional handle it all for me.
Mar 14th, 2024 -
Donald Wilms
Harderison Malloy makes good use of our time. He is knowledgeable and gives good advice regarding the following year. Generally makes us feel that his there to serve us. He is calm and professional and seems to have a stake in making H&R Block look good.
Mar 10th, 2024 -
Bobby Matthew
Mar 7th, 2024 -
Johnathan Ragin
Feb 13th, 2024
About
H&R Block
H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Richmond H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority. If you have filed a tax extension, our tax professionals can help you through the process and walk you through the requirements.
Products
- H&R Block Emerald Prepaid Mastercard
- H&R Block Emerald Advance
- Refund Transfer
- Refund Advance
- Tax Identity Shield
- Peace of Mind
- Second Look Review
- W-2 Early Access
Services
- Tax Preparation
- Tax Return
- Tax Planning
- Tax Professional Expertise and Advise
- Tax Resolution Services
- Tax Audit Support
- ITIN Services
Brands
- H&R Block
Languages
- English
Specialities
- 100% Accuracy Guarantee
- Highly trained Tax Pros who are required to pass specialty tax t
- Max Refund Guarantee
- Over 60 years of tax preparation experience
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for H&R Block?
A The phone number for H&R Block is: 804-353-9450.
Q Where is H&R Block located?
A H&R Block is located at 3220 W Cary St, Richmond, Virginia 23221
Q What is the internet address for H&R Block?
A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/virginia/richmond/3220-w-cary-st/44274/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local
Q How big is H&R Block?
A H&R Block employs approximately 20+ people.
Q What days are H&R Block open?
A H&R Block is open:
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 8:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 PM
Q How is H&R Block rated?
A H&R Block has a 4.3 Star Rating from 74 reviewers.
Hours
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Ratings and Reviews
H&R Block
Overall Rating
Overall Rating
( 74 Reviews )Chris Suarez on Google
Nothing but terrible experiences at this place.
Last year the tax pro who had been working with us disappeared a few days before the filing deadline. He had been helping us file our taxes for the prior year and refiling for another tax year. He never finished preparing them. We were never alerted that he was done for the season.
I returned twice during open hours when I got off work. The front door was locked both times. I had to knock several times on my second visit before someone hiding in a cubicle came out and said they were closed -- mind you this was a weekday and two hours before they were scheduled to close for the day. Another tax pro helped us complete our taxes -- but only after the filing deadline. Fortunately we didn't owe money so we weren't penalized.
Months later when our IRS return for the refile never came, we couldn't get anyone at HR Block to help us figure out if we failed to send a form. (Never mind that we couldn't get any answers from the IRS either.)
We made another appointment recently to figure out what happened with our 2021 refiling. The tax pro we were scheduled to meet was a no show. Another accountant agreed to help us out. It was the same person who eventually did our taxes last year. Turns out she never sent the paperwork to the IRS. She said she would send it by mail the next day and send us a USPS tracking number to verify that it's been sent. It's been a week and she hasn't followed up or replied to a message I sent earlier this week.
Abysmal service. Don't trust these people with your taxes.
Randall Benton on Google
Fast, accurate tax service with a friendly staff. I was missing a single document, but upon locating it was able to complete my filing the same day. Price was reasonable for the security of having a professional handle it all for me.
Donald Wilms on Google
Harderison Malloy makes good use of our time. He is knowledgeable and gives good advice regarding the following year. Generally makes us feel that his there to serve us. He is calm and professional and seems to have a stake in making H&R Block look good.
Bobby Matthew on Google
Johnathan Ragin on Google
Overall Rating
Overall Rating
( 74 Reviews )Write a Review
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