SERVPRO of Suffolk/Smithfield/Franklin

There's nothing quite like the sinking feeling of walking into water pouring from the ceilings and walls of your beautiful home. Standing ankle deep in what has to be days' worth of an upstairs rupture as everything around you is destroyed. Then the helpers come. The weeks that followed were a bustle of ripping out walls cabinets floors ceilings and of course, anything that moved, loud equipment dried the structure that could be saved. Servepro employees were always so wonderful and professional. I hope I never need their services again, but I'm so glad to know they are available should that time ever come. They will be my first call. Thank you, Servepro of Suffolk
Aug 30th, 2023

Every time I have dealt with SERVPRO in Suffolk, they have been extremely responsive, professional and efficient. When we had a water leak in our house 2 years ago, they were there in 30mins and had all the water removed, fans running within an hour. Recently, my Mother had mold growing mysteriously in her closet, and upon inspection, Justin Shomaker (Manager with SERVPRO) noticed and measured high humidity in the house but no water damage or leak. He made a small correction on her thermostat which began to correct the humidity problem immediately. Not only did he refuse I pay him for a service call but he scheduled another technician to return this week for a free follow-up to make sure the small correction worked. Highly recommended. Services: Mold inspection, Water removal, Water damage-related cleanup & repair
Mar 19th, 2023

Shout out to SERVPRO of Suffolk/Smithfield/Franklin. This morning we found significant water damage in our office. We made the call to SERVPRO and their technicians arrived very-very quick. Their team of professionals handled the situation and eased our anxiety to the damage that laid before us. If you want an excellent response and peace of mind during a traumatic experience, contact SERVPRO Suffolk/Smithfield/Franklin. Services: Water removal, Water damage-related cleanup & repair
Oct 24th, 2022

Aug 27th, 2022

I had water damage on my cabinets and mold growing. I called servpro to come and look at it. They were fast to come out to look but the inspector ignored my opinion that it was my dishwasher leaking. He was nice but he didnt check the dishwasher at all. I had a plumber come out today and we discovered it was the dishwasher leaking. Its my home I had a feeling where the problem was and I was ignored probably because Im a woman. What a waste of 85 bucks. Services: Mold mitigation, Water damage-related cleanup & repair
Aug 15th, 2022