Pioneer Plumbing & Sewer

Pioneer came to flush out the sewer line in my apartment, and left leaving splashed sewage everywhere; doors, shower curtain, wall, and likely the towels. Could have landed on my toothbrush! Horrified to come back home to such a disaster.
Mar 12th, 2024

I had a disappointing experience with this plumbing company. They were hired to unclog my apartment toilet and, while they successfully resolved the clog, their tools left visible marks on the porcelain. I contacted the company multiple times to address the damage, and they initially promised to rectify the situation. However, they have since become unresponsive. I would expect a professional business to take responsibility for accidental damage and address the issue promptly.
Feb 17th, 2024

I called Pioneer because a good friend has worked with them to have his house's sewer line replaced, and he recommended them. Easily got the time scheduled, then a follow up call - there were unexpected changes, could we change the date? Of course, these things happen, and I was happy to accommodate the request. The day of the appointment, I received a confirmation phone call; their plumber would arrive in the next 15-20 minutes. Very helpful. Carl (Karl? I am unsure of how to spell his name) arrived, and was an absolutely outstanding plumber. I mean, I'm not a plumber, but I've been taken to the cleaners by unprofessional and unscrupulous plumbers, and Carl was both professional and friendly. Carl diagnosed and fixed the problem in my home quickly and efficiently. Absolutely recommend both Pioneer and Carl to anyone who asks. Five stars all the way.
Feb 3rd, 2024

Jan 16th, 2024

Dec 24th, 2023