Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

2.8 - (94 reviews)
30
5
14
8
37
Read Our 94 Reviews

Chamber Rating

2.8 - (94 reviews)
30
5
14
8
37
  • lori caban

    since management isnt there any more its kind of gone down hill
    Mar 26th, 2024

  • Theodora. Horseman


    Mar 6th, 2024

  • kristen Tease

    I live here
    Feb 14th, 2024

  • Mikey Corleon

    Terrible area and terrible management. You have to ask multiple times to have something to fix in your apartment because they will either forget, or just not come all together. Management is terrible. Bunch of things you have to pay for that they do not tell you before you sign your lease. Management will do the minimum required to help you with a situation, and sometimes not even that. Also, the office is rarely ever open. They will have a sign up saying that will be back at a certain time and you will literally hear them in there laughing and doing whatever past the time the sign says
    Dec 4th, 2023

  • Marka AI

    I would not recommend these apartments to anyone. Where to start? 1. Office hours were never adhered to, so now you have to call to set up an appt to even walk into the office. 2. You have to contact them multiple times to get something fixed. Whether thru the portal or by phone. I put an order in for my toilet to be fixed and here we are a week later, and I havent even been contacted me to let me know anything. So the past week and now I have to go through this weekend with sewage in the toilet. As well as a broken dryer in which this would be the third time theyre fixing it, if they ever respond to the work order. 3. Theres trash everywhere. 4. Basic human decency is out the window. Our neighbor stove caught fire one night, the next day they contacted the office to let them know and their first response was your responsible for payment because its your fault not even are you guys ok? 5. Shootings and loud cars driving thru on a nightly basis almost. I will say that I didnt notice there is 1 maintenance man, who seems to go above and beyond when fixing things. He does his due diligence to make sure things are working, and when I ran into him out in the complex he double checked with me to make sure things were smooth. He is the one and only employee with these apartments that actually seems like they want to help you. Other than that good luck.
    Jan 29th, 2024

Read Our 94 Reviews

About
Sienna Park Apartments

Sienna Park Apartments is located at 10710 17th Ave S in Tacoma, Washington 98444. Sienna Park Apartments can be contacted via phone at 253-341-4726 for pricing, hours and directions.

Contact Info

  •   253-341-4726

Questions & Answers

Q What is the phone number for Sienna Park Apartments?

A The phone number for Sienna Park Apartments is: 253-341-4726.


Q Where is Sienna Park Apartments located?

A Sienna Park Apartments is located at 10710 17th Ave S, Tacoma, WA 98444


Q What is the internet address for Sienna Park Apartments?

A The website (URL) for Sienna Park Apartments is: http://www.siennapark.com/?utm_medium=organic&utm_source=mozlocal


Q What days are Sienna Park Apartments open?

A Sienna Park Apartments is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Sienna Park Apartments rated?

A Sienna Park Apartments has a 2.8 Star Rating from 94 reviewers.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Related Categories

Ratings and Reviews
Sienna Park Apartments

Overall Rating

Overall Rating
( 94 Reviews )
30
5
14
8
37
Write a Review

lori caban on Google

image since management isnt there any more its kind of gone down hill

Business Response on Google Apr 7th, 2024
Hi Lori, Our offices are by appointment for in person visits to provide dedicated time and undivided attention to each resident during their appointment without interruptions. Our offices are still open from 9 am - 6 pm Monday through Friday to respond to emails and answer text messages and phone calls, so there are still many ways you can get ahold of our team throughout the day. Please let us know if there is anything further we can assist you with. Thank you!

Theodora. Horseman on Google

image

Business Response on Google Mar 5th, 2024
Hi Theodora! Thank you for taking the time to review our community. Have a great day!

kristen Tease on Google

image I live here

Business Response on Google Feb 9th, 2024
Hi Kristen! Thank you for your residency! We're thrilled to hear that you're enjoying your experience with us!

Mikey Corleon on Google

image Terrible area and terrible management. You have to ask multiple times to have something to fix in your apartment because they will either forget, or just not come all together. Management is terrible. Bunch of things you have to pay for that they do not tell you before you sign your lease. Management will do the minimum required to help you with a situation, and sometimes not even that. Also, the office is rarely ever open. They will have a sign up saying that will be back at a certain time and you will literally hear them in there laughing and doing whatever past the time the sign says

Business Response on Google Nov 16th, 2023
Hi Mikey, we ask our residents to submit maintenance requests through the resident portal online so that the request can be tracked and timestamped. Requests are completed in the order in which they are received. Please let us know if there is anything we can do for you once you are able to submit the request. Thank you!

Marka AI on Google

image I would not recommend these apartments to anyone. Where to start?
1. Office hours were never adhered to, so now you have to call to set up an appt to even walk into the office.
2. You have to contact them multiple times to get something fixed. Whether thru the portal or by phone. I put an order in for my toilet to be fixed and here we are a week later, and I havent even been contacted me to let me know anything. So the past week and now I have to go through this weekend with sewage in the toilet. As well as a broken dryer in which this would be the third time theyre fixing it, if they ever respond to the work order.
3. Theres trash everywhere.
4. Basic human decency is out the window. Our neighbor stove caught fire one night, the next day they contacted the office to let them know and their first response was your responsible for payment because its your fault not even are you guys ok?
5. Shootings and loud cars driving thru on a nightly basis almost.
I will say that I didnt notice there is 1 maintenance man, who seems to go above and beyond when fixing things. He does his due diligence to make sure things are working, and when I ran into him out in the complex he double checked with me to make sure things were smooth. He is the one and only employee with these apartments that actually seems like they want to help you. Other than that good luck.

Business Response on Google Feb 3rd, 2024
Hi Marka! We are available Monday through Friday from 9 am to 6 pm to answer phone calls and respond to emails and text messages. For residents coming to the leasing office, we ask that you email the team to schedule an appointment so we can ensure we are giving you undivided attention and addressing anything you would like to address. With regard to the other items you mentioned in your review, we apologize for your recent experience and appreciate your feedback. These are not the standards we have for customer service at our community, and we will work with our team to resolve the items you mentioned. We have passed this message along to the Resident Experience Manager and Investment Portfolio Manager and one of them will be in contact with you to provide a resolution and next steps to each of the items you mentioned. Thank you for your residency!

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Overall Rating

Overall Rating
( 94 Reviews )
30
5
14
8
37

Write a Review

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