Helland Law Group, PLLC is located at 960 Market St in Tacoma, Washington 98402. Helland Law Group, PLLC can be contacted via phone at 253-572-2684 for pricing, hours and directions.
I called and paid for a consultation and Jeanie at the front desk told me to expect a call around 3:30pm but not to call them because the attorney was in a meeting and she wanted to give him a little time in between appointments. So I waited. I began calling them after 4pm hoping to reach someone but was unable to. Days later when I had already hired other council I heard back from Jeanie saying that she would get me in another day. When I said that I had already hired someone else because the whole thing was so unprofessional and that I would like my money back for the service they failed to show up for, Jeanie said she would ask about it and is supposedly still asking about it nearly a week later. Do not hire. Waste of time and money.
Sharon Blaylock on Google
zozoenozo on Google
Money suckers
Guinevere Clark on Google
I made sure to come back and review. Jeanie at the front desk is a dream. She has a great memory, is knowledgeable, and honestly is a top tier human. Anything to do with the law can be trash, but this firm is hands down excellent. They have a dog, Slater. IN. THE. OFFICE. Hes divine. They gave me stickers of said dog as a very old adult. I can get into details about the work, which again is excellent but there was something so wonderful about being treated like a human, and a special human with this firm. All of them there are doing it right,
P R on Google
I hired Bob for my divorce and custody case after being referred by another attorney back in 2017. There was a lack of time and energy put into my case. I expected them to tell me step-by-step what I needed to do and they never gave me all the info/details I needed. Ex. - Before my hearing, they told me which documents were required by the court but failed to tell me there was a page limit. Also, I thought the first hearing would determine the custody/divorce. I didn't know I would wait months for the hearing that would determine everything. Bob handed my case over to Andrew without letting me know. Less time/attention was put into my case after the first hearing. I only got phone calls/emails from them when the court required something. There were numerous times that I had to call/email them to ask them to answer my first call/email after days of no response. I was charged the minimum time allotment (I think 20 mins) for them to read an email which asked them to respond to my first email. When a g.a.l. was appointed, I was mailed some paperwork and Bob said I didnt need to fill any of it out. Then after getting an email from the g.a.l. asking for paperwork, I looked through the papers and realized that I did need to fill it out. This was embarrassing and made me look bad. Andrew went with me to mediation. Most of the mediation was me just sitting there and Andrew chiming in every now and then. I didn't get the help and guidance that I paid so much for. I also got very mixed signals in terms of feeling like he was on my side and trying to protect me from the stuff my ex-husband and his attorney were trying to get away with. He pointed things out a few times that they had tried to sneak into the parenting plan and he said this isnt ok and needs to be changed. Other times he seemed indifferent/like he didnt care and was super quiet. By the time my court hearing came up I wanted to find a different attorney but felt like I didnt have enough time to do so. Due to all of the above, I made a decision that I will regret for the rest of my life and made a deal with my ex because I felt I had no other choice. After all of the paperwork was finalized and I was mailed copies of everything, I was told by Andrew that I could go ahead and change my name at any time. I went to the DOL to update my license only to find out that my copy of the paperwork WASN'T CERTIFIED and that I would need to come back with a certified copy. I had to call and ask that they send me one without charging me for it... When my bf picked up my trial retainer refund, Dena was super rude and unprofessional towards him and laughed at him when he was surprised the refund was only $300. She joked about it with the other office staff saying we thought we were going to get it all back. My bf corrected her and said no we didn't expect to get it all back but we expected more than that since we didn't go to trial. The next year, my ex moved with our kids out of the boundary that's listed in our parenting plan. I had to take him to court, so I found a new attorney. My new attorney was a MILLION times more helpful. She said if Helland had asked me for documents for dr./dentist visits for my kids showing that I took them to their appts. that it is a HUGE factor in determining custody. NO ONE AT HELLAND TOLD ME THIS/EVER MENTIONED IT! She ALSO said attorneys who nickel-and-dime people don't like those clients and most attorneys who have ethics/morals don't do this. Knowing that I easily could have gotten full custody (especially after going to court and seeing other custody cases where the mother was awarded full custody despite not working or had things that I thought were "negative" going against her) and HLG failed me/took my money is incredibly depressing. Helland Law Group has negatively affected me and my kids' lives for the rest of their adolescent years. I will regret the choices I felt forced to make due to their failure to properly help me for the rest of my life.
