Hyatt Place Milwaukee Downtown

They won't give a refund or credit because I had to cancel a trip due to a cancer diagnosis. They have lied to me saying a manager will contact me. They do not care about people only money. How sad.
Apr 11th, 2024

Employee is very very very lazy! Bad service, nothing show welcome. Dont stay on this property.
Apr 11th, 2024

An overnight stay couldn't of been more relaxing. Upon arrival our room was given to another guest. Without hesitation Ricky found the exact handicap accessible accommodations needed but with an upgrade. Hearing an accessible room is no longer available can be stressful, though with quick action the stress was lifted and the delight of a wonderful stay came back. Ricky thank you again for going above and beyond our entire stay.
Apr 7th, 2024

The room was beautiful and in a great location near the concert we were seeing. The view was phenomenal! But Ricky at the front desk is the reason I would come back! He was extremely helpful and made our stay that much better. Thank you!
Apr 2nd, 2024

Unfortunately I didn't want to leave this review however the hotel and Hyatt corporate left me no choice. We have been Hyatt members for years and are actually appaled by this whole experience. We were in town for the weekend to watch a basketball game between the Thunder and the Bucks and we're fortunate enough to enjoy the game Courtside. Fast forward to today and I find out We are charged a 250 damage fee from our stay from spreading human feces on the wall in the bathroom. They claim they have pictures but of course the pics are not gonna have a room number because all the bathrooms look the same. The MOST disturbing part of this is during my stay there were a bunch of illegal migrants lined up downstairs againist the wall who also just got done eating all the complimentary breakfast that is supposed to be for the paying clients of this high end hotel. I am attaching pics to this review for proof. How shameful to more than likely take pics of a room torn up by illegal migrants and blame a man and his son to try and get reimbursed for damage done by others. I am a business owner in Kansas City Missouri and would never in a million years do this to anyone's business. After speaking to Anna the acting GM and Hyatt corporate they could have cared less about my experience and didn't even care that we were blamed wrongly for such a thing. I informed her we have been Hyatt members for years and have never had anything like this happen. If you review my pics Corporate tried to lie and said yes we have some migrant children staying there however my pics speak a different story. So in closing I will never stay at a Hyatt ever again and I would caution nobody else to either because they don't value the American good citizen at all. I also included the table with the ladies checking them in. Never again Hyatt
Mar 28th, 2024