Buckle

Mar 9th, 2024

I splurged and purchased two new pairs of jeans from them right around Black Friday 2023 and was so excited because they fit and felt good on me. I wore them quite a bit. One pair still looks at good as the day I got them now the other pair, a pair of skinny jeans has worn a hole between my thighs. I took them back thinking they would stand by their product and at least give me a replacement. While talking to the associates I found out that this is a common issue with these jeans and they have since stopped selling them. Unfortunately no manager was at the store so the associate has to call them. They were not allowed to replace or refund them as its not a manufacture defect but normal wear and tear. How in the world is this normal wear and tear if this is a common issues with this particular make of jeans. I spent a lot of money here over the course of my life and Im very disappointed. Grant it this was the first time at this location. At the location in Grand Island Ne if there were any issues I was always offered a fix, replacement or refund with no issues. Im highly unsatisfied with this out come. Spending over $150 on 2 pairs of jeans with one lasting just over 3 months is highly unacceptable. The staff in the store was friendly but their hand were tied. I will not be returning to the Casper Wy Buckle and more than likely never shop at any Buckle location again. They have lost my business and I will be letting all of my friends know about this situation as a warning. Buyer beware!
Mar 2nd, 2024

Extremely expensive. The staff is super helpful and friendly.
Feb 23rd, 2024

What a joy to visit Buckle.... had such a great visit these young ladies at the store in Casper, Wyoming were absolutely amazing. Will be going back. Dee
Oct 5th, 2023

Aug 1st, 2023